HR Generalist

HR Generalist

Moorhead Investment Group

An opportunity to learn and grow in an entrepreneurial environment working alongside a forward thinking business leader with a community and people first mindset, in an exciting market. Come with your creative ideas, enthusiasm for people and your high energy, and experience in a quick service restaurant (an asset).

Shape a people strategy that sets the business and its employees up for success. Build a recruiting machine to fill the constant needs of a four-restaurant quick serve business, then with the owner by your side, shape an engagement and retention strategy that allows employees the flexibility to learn and grow with the business. Find out why people stay and build on that base, creating a culture that reinforces teamwork, mutual support, trust and flexibility. A true team with family spirit, that weaves varying skills and needs together to make something truly special.

Your ideal profile includes an undergraduate degree/ diploma program in HR management, ideally a year’s experience in a quick service restaurant environment, some recruiting experience, and the viewpoint that great people are your biggest competitive advantage

If you’re interested in playing a pivotal role in shaping a great place to work, we need to talk.

**Sourcing, Recruitment and Building Relationships**
- Leverage technology such as online recruitment tools to maximize staffing opportunities
- Present opportunities and educate on the benefits at various recruiting events (e.g. job fairs) and labour work force sources (e.g. schools)
- Connect with local hiring agencies to build strong relationships in the community
- Communicate weekly & monthly updates highlighting recruitment results

**Workforce Planning, Staffing, Talent Management, and Retention**
- Track and analyze metrics to ensure staffing needs are met
- Conduct external market research regarding local wages and benefits
- Develop, plan and execute retention programs in the restaurants (such as incentives, people programs, etc.)
- Develop, plan and execute employee recognition programs (such as service awards, Employee of the Month, Scholarships, employee activities etc.)
- Conduct focus groups for employees and Managers
- Stay current on best practices and trends related to human resources
- Manage the exit interview and stay interview process
- Consult in the development of a change management strategy considering the goals, resources required, and forces of resistance to achieve the organization’s plans (GM and DM to do this)
- Employee engagement: conduct surveys using Survey Monkey, share results, coordinate action plans and communications including getting employees involved, measure and report on effectiveness of action plans

**Training and Development**
- Coordinate delivery of training programs in the restaurants
- Support the management teams with employee and management development
- Conduct training workshops for employee trainers at the restaurant level
- Attend workshops and classes to continue personal development

**Human Resources Metrics, Reporting, and Financial Management**
- Ensure Provincial compensation laws, standards, and rules are being adhered to and implemented
- Ensure compliance and enforcement of human resources management
- Support bi-weekly payroll, WSIB claims, ROE’s and benefit requests
- Stay current with company people standards, policies, and resources to enhance ability to provide leadership and maximize market results

**Other Duties as Required**
- Support the market through audit, analysis, and coaching
- Work with leadership to elevate restaurant performance to achieve business objectives related to guest satisfaction, market share, and profitability
- Support leadership in completion of action plans and performance improvements

**Qualifications**:

- 3 - 4 years recruitment and onboarding experience in retail, hospitality, or food service industry
- CHRP, Recruiter designation or completion of HR focused courses/education preferred
- Knowledge of HRIS preferred
- Previous food service experience is an asset
- Excellent organizational and technical skills (Outlook, Excel, PowerPoint, Word)
- Exceptional written and verbal communication and organizational skills
- Strong sourcing skills and ability to leverage current recruitment technology

**Additional Requirements**
- Knowledge of recruitment market practices and trends - preferably from more than one region
- Experience working in a fast paced environment with the ability to adjust quickly to change
- Ability to work effectively both independently and as part of cross-functional team
- Ability to work in a collaborative manner and develop strong working relationships with colleagues
- Ability to present at leadership meetings

**REQUIREMENTS**:
Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at ho