Facilities Manager

**Facilities Manager**

**Location**: 11738 Kingsway Avenue NW Edmonton, AB

**Position Status**:Full-time (40 hours/week) Permanent Position

**Key Responsibilities**

**Facility Operations**:

- Oversee daily operations of all Otipemisiwak Métis Government facilities in Alberta to ensure smooth, safe, and efficient operations.
- Receive, prioritize, and manage incoming facility request tickets to ensure timely resolution and effective communication with staff.

- Plan, coordinate, and manage office operations and services, including business services, phone/internet, security and fob systems, equipment and technology, employee seating arrangements, building access, parking allocations, storage space, common areas, staff kitchens, meeting spaces, waste management, custodial services, first aid kits, fire extinguishers, and other essential supports.

- Design, recommend, and implement office layouts and furniture arrangements to maximize efficiency and employee comfort.
- Support the acquisition, planning, and setup of new office spaces, ensuring all infrastructure, services, and layouts meet organizational needs.
- Coordinate IT support with the IT Manager and third-party providers, including equipment setup, software issue resolution, and account management.
- Manage building assets such as technology, equipment, appliances, and furniture; arrange servicing and maintenance as required.
- Lead renovation and improvement projects in collaboration with the Building Operations Manager.
- Develop, implement, and update policies and procedures to ensure operational consistency, regulatory compliance, and service excellence.
- Monitor vendor performance, negotiate contracts, review agreements, and maintain professional vendor relationships.
- Oversee cyber insurance and other facility-related insurance portfolios.

- Manage facility operations budgets, including tracking expenses, allocating funds, and ensuring financial efficiency.
- Perform other duties as assigned to support the organization’s goals and operational requirements.

**Team Leadership & Management**:

- Provide effective leadership, mentoring, and performance management to facility staff, including feedback, coaching, and evaluations.
- Delegate daily duties and ensure team productivity, efficiency, and service quality.
- Collaborate with Human Resources in recruitment, onboarding, training, and development of staff.
- Present a positive and professional image of the organization when interacting and fostering relationships with employees, clients, visitors, and other external stakeholders.

**Compliance & Safety**:

- Collaborate with the Health and Safety Advisor to establish and enforce emergency response procedures, fire evacuation protocols, and safe work practices.
- Ensure properties and facilities comply with Occupational Health and Safety standards, maintaining accurate records and conducting regular audits.

**Reporting & Strategic Planning**:

- Generate reports on operational performance, financial data, and staff productivity.
- Analyze trends and provide actionable recommendations to senior management for informed decision-making and strategic planning.
- Develop and implement strategic plans for growth, operational excellence, and long-term success.

**Skills & Competencies**

- Proven experience managing facilities, preferably in multi-site or multi-functional environments.

- Recognized strength in leading and engaging teams, creating a culture that promotes development of individual and organizational capacity.
- Exceptional strategic planning skills, including an ability to establish short
- and long-term plans to meet key objectives of projects/initiatives.
- Demonstrated ability to manage budgets, contracts, vendors, and operational performance.
- Excellent communication and interpersonal skills to engage effectively with staff, visitors, vendors, and stakeholders.
- Excellent analytical and critical thinking skills with the ability to identify issues and implement creative and strategic solutions to overcome problems.
- Self-motivated and demonstrated initiative in identifying and addressing operational deficiencies, process gaps, or other possible improvements to operations.

- Flexible and adaptable with an ability to thrive in a dynamic and changing environment..
- Ability to work under pressure and handle tense and stressful situations.
- Strong organizational and time management skills, with the ability to prioritize and manage multiple projects simultaneously.
- Exceptional attention to detail.
- Exceptional project management and coordination skills with the ability to manage budgeting, scheduling, and resource allocation.

- Ability to develop and maintain constructive working relationships with both internal and external stakeholders, including leadership, staff, and business and community partners.

- Strong sense of ethics, professionalism, and political and cultural sensitivity.
- Knowledge of health and safety r