Restore Assistant Manager

The Habitat ReStores generate revenue by selling donated and reclaimed building materials and household articles, to fund the activities of Habitat for Humanity Heartland.

**Key Responsibilities**

**Management**:

- Provide direction and support to store staff and volunteers, including onboarding and training.
- Working with the volunteer coordinator to ensure appropriate volunteer levels, onboarding, training, and success of volunteer placements.
- Ensure adherence to store opening and closing procedures.
- Assist in the development of staff schedules.
- Assist in staff pre-shift chats and meetings.
- Monitor established schedules, supporting necessary adjustments to ensure smooth operations.
- Provide immediate and timely coaching and feedback to help staff achieve results and adhere to operational policies and procedures.
- Bring forward issues of concern and non-compliance to the ReStore Manager.

**Revenue Growth**:

- Monitor inventory levels addressing product needs and shortages with the ReStore Manager.
- Initial assessment and receipt of donated merchandise.
- Supporting the effective rollout of promotions and events.
- Assist in changes to store layouts and displays.
- Daily audits to ensure accuracy in cash handling and transactions.

**Operations**:

- Support the effective daily operations of the store, including covering positions and roles as necessary.
- Ensure the daily maintenance of a clean and safe store environment.
- Handle customer and donor inquiries working to resolve issues promptly or progressing concerns to the ReStore Manager.
- Ensure compliance with organization policies and procedures.

**About you...**
- **Retail Experience**: At least three years experience in a retail environment and at least one year experience as a keyholder. Experience and proficiency in POS systems and cashiering procedures.
- **Passion for Social Impact**: Drive to make a positive difference in the community and advance Habitat for Humanity's mission.
- **Relationship Building**: Proven ability to build relationships fostering an inclusive environment.
- **Excellent Communication Skills**: Strong verbal and written communication for communicating policies and processes aimed at building a collaborative and engaged workforce.
- **Construction Material Knowledge**: Knowledge of construction materials and valuations is advantageous.
- **Organizational & Computer Proficiency Skills**: Highly organized to support effective daily operations. Proficient in MS Teams, Office, Outlook, and data management.
- **Problem-Solving Aptitude**: Identify and address potential challenges related to sales, operations, and employee engagement to management.
- **Physical Capability**: Physically fit for tasks like lifting and carrying up to 50 pounds and walking up stairs.

**Preferred Skills**:

- Bachelor's degree in Business Administration or a related field is a plus
- Certification in Retail Management is advantageous

**Why Join Us?**

By joining Habitat for Humanity Heartland, you’re not just taking on a job—you’re contributing to a greater purpose. Be part of a community-focused organization where your efforts have a lasting impact. In return, you’ll receive competitive compensation, growth opportunities, and the satisfaction of leading a team that makes a difference every day.

**Ready to Apply?**

**Job Types**: Full-time, Permanent

Pay: From $43,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match

Application question(s):

- Please tell us why you would be perfect for the role of ReStore Assistant Manager with Habitat for Humanity Heartland.
- Do you have a Valid G License with a reliable vehicle?
- Are you able to life up to 50lbs on a regular basis with no assistance?

Work Location: In person