Residential Hospice Director

**JOB TITLE**

Hospice Director

Full time salaried, 35 hours per week

Work location: 430 Winston Churchill Blvd, Oakville, Ontario L6J 7X2

24/7 operation. Flexible schedule necessary to provide support and connect with staff and attend internal and external meetings.

**REPORTS TO**

Board Chair

**

Responsible for the overall leadership and management of Ian Anderson House (IAH), including the development, delivery and evaluation of programs and services. Represent IAH in relationships with community and other external partners.

**DUTIES AND RESPONSIBILITIES**

**Board Relations**
- Collaborate with the Board of Directors to prepare strategic plans and annual objectives
- Develop annual budget for Board approval
- Prepare periodic reports for review by the Board
- Attend Board meetings as required

**Operations**
- Manage the day-to-day operations of IAH
- Promote teamwork and facilitate open communication among employees, agency staff, volunteers and the Board
- Review, develop, implement and evaluate organizational policies and procedures required for effective program delivery
- Ensure that the requirements of IAH’s accountability agreement with Ontario Health are met
- Monitor and evaluate the performance of agencies providing nursing and PSW staff
- Support the efforts of the Volunteer Coordinator in recruitment, performance monitoring and recognition activities
- Participate in fundraising initiatives in collaboration with the Events Coordinator
- Connect with and provide support to staff on evenings, weekends and holidays as required
- Share on-call duties with Home Coordinators for any clinical/staffing issues that may arise

**Human Resources**
- Recruit, direct, organize, train and develop, motivate, supervise, and formally evaluate the work of IAH clinical and administrative staff
- Maintain a positive, healthy and safe work environment
- Oversee the implementation of Human Resources policies, procedures and practices
- Review and approve staff time sheets
- Conduct performance reviews for all staff
- Develop and review job descriptions for all positions
- Provide opportunities for professional/personal development of staff and volunteers
- Provide opportunities for staff debriefing

**Community & External Relations**
- Represent IAH at community and professional activities to enhance the organization’s community profile, performing speaking engagements as required
- Identify, develop and maintain collaborative, cooperative, and effective partnerships with other hospices, community health care partners, Ontario Health Teams and Ontario Health

**Quality, Safety & Risk Management**
- Ensure compliance with all applicable legislation
- Identify areas for quality improvement and risk mitigation for Board review
- Implement appropriate corrective and preventive action

**Professional Development**
- Keep current with trends in hospice palliative care
- Build relationships with professional colleagues
- Participate in opportunities for professional/personal growth

**Other**
- Lead and participate in staff meetings
- Attend IAH and third-party fundraising events
- Perform, support and assist with the Home Coordinator role as required

**CORE COMPETENCIES**
- **Administration Skills**-Time management, accuracy, thoroughness.
- **Awareness**:

- Projects a warm, caring, empathetic attitude. Ability to remain calm. Honours professional boundaries.
- **Communication Skills**- Verbal and written. Excellent conflict resolution skills.
- **Management Skills**:

- Ability to motivate and work with others effectively. Ability to organize and delegate work assignments, set expectations, and monitor activity. Demonstrates positive attitude, energy and flexibility. Critical problem-solving skills.
- **Organizational Support and Leadership**- Promotes IAH culture. Creates a positive environment in which all team members are valued. Improves processes and services.
- **Personal Development**- Commitment to continuous learning.
- **Professionalism** - Strong work ethic, respect for others, accepts responsibility for own actions.

**QUALIFICATIONS**
- Bachelor’s degree in healthcare administration, nursing, social work, business management, or a related field (Master’s degree or higher preferred)
- Minimum of 5 years of experience in a senior management or leadership role, ideally within a healthcare, hospice or non-profit setting
- Strong clinical background or significant experience in clinical operations
- Experience in palliative and/or end-of-life care preferred
- Experience in overseeing budgets

Pay: $100,000.00 per year

**Benefits**:

- Casual dress
- On-site parking

Work Location: In person