Guest Service Agent
2 weeks ago
Reporting to: Front Office Manager
**Responsibilities**
- Adhere to all current and future Front Office Standard Operating Procedures.
- Answer all in-coming phone calls in a professional manner according to company standards.
- Provide information on local facilities and services.
- Provide general information on points of interest in the area and services in the community.
- Provide/deliver additional amenities to guest rooms as requested.
- Understand basic accounting principles including debit and credit transactions.
- Post room rate and tax to guest rooms.
- Process wake-up calls.
- Post or modify transactions on the Property Management System.
- Prepare selected reports for accounting and management.
- Process group & guests arrivals and departures, calculate charges and receive payment.
- Follow emergency and safety procedures.
- Provide security to ensure guest and property safety throughout your shift.
- Additional duties as assigned
**Qualifications**
**Job Types**: Part-time, Permanent
**Salary**: $15.00-$16.00 per hour
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evenings
- Every Weekend
- Morning shift
- Night shift
- On call
- Weekend availability
Work Location: One location
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