Peer Support

**Posting Reason:**New Position**Faculty/Service - Department:**Wellness, Residence Training and Development**# of Open Positions:**7**Posting Dates (YYYY/MM/DD):**2025/12/15 - 2026/02/02**Note**: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above**Term of Position:**August 14, 2026 - May 03, 2027**Remuneration:**$20.73 - $20.73**Job Reports to:**Allan Charbonneau**Department**: Residence Life (Student Health, Wellness, and Support; Student Affairs)**Number of Positions**: Up to 7**Term of Position**: August 14, 2026 – May 3, 2027**Remuneration**: $437/month, paid in equal installments bi-monthly, plus $85.68 per semester for general expenses, plus a room in residence as a taxable benefit. Note: Employees who work during the holiday period (the two weeks in December/January when the rest of the University is closed) will be paid an hourly wage of $20.73/hr.**Job Reports to**: Lead Coordinator, Residence Life**Purpose of a Peer Support (PS)**This is a live-in position and requires the individual to be on campus to attend on-site training, meetings and provide in-person support to students living in a University Residence environment. All live-in members of the Residence Life team are leaders in their communities, maintain an important presence in residence, and are available to support and engage with students in residence at all hours of the day. Therefore, individuals should have strong organizational, interpersonal, and problem-solving skills, as well as integrity and flexibility.The role of a Peer Support (PS) is to create the best student experience for members of the University of Ottawa community living in Residence. This is completed through various strategies to build community and uphold safety in residence. PSs support mixed communities in residence consisting of students in all years of study including graduate students with the goal of fostering a strong sense of community and engaging students. These communities may be distributed throughout multiple floors and/or residence buildings.A PS is an individual who is well equipped to create a safe community in which residents of all origins and orientations may thrive while they embark on their academic and personal development. PSs support the wellness and safety of students with conflict resolution, report facilities-related issues, and emergency management with the support of a peer-team and Lead Coordinators, Residence Life. They may respond to highly sensitive situations therefore, a respect for confidentiality and good stress management skills are essential.As a unionized position, all PSs are expected to be familiar with their *Collective Agreement* (CUPE-2626-03).**Time Commitment and Training*** Total of 555 hours to be worked, based on 37-week academic year (mid-August to April, inclusively). An average of 15 hours/week, including early mornings, evenings, weekends and holiday periods.* Available to work evenings, including on-call on a rotating basis, and during the weekends.* Mandatory training sessions in-person and online, offered throughout employment: + Mandatory Online Training as determined by Residence Life and the University + Start of Contract Training: Two weeks in August preceding the start of the Fall semester or period in January preceding the start of the Winter semester if hired for the Winter semester. + Ongoing Training: One (1) five-hour ongoing training commitment once a semester, includes a lunch break.**Student Interactions*** PSs develop communities and interact with residents by becoming acquainted with every individual resident in their designated community. They should foster an inclusive and cohesive residence environment by taking a proactive approach in helping to resolve any conflicts. PSs must be available to residents for formal and informal support, including the facilitation of mediations when necessary. They should document and inform their supervisor of any situations or conflicts they are aware of, and, when appropriate, work in collaboration to address them.* PSs are expected to support community members in completing *Roommate Agreements* with help from tools like the *Shared Living Guide*.* PSs are responsible for facilitating community meetings with their assigned residents each month.* PSs are responsible for individual in-person interactions with students living in residence, including upper-year students as well as monthly in-person programming for medium to large sized group events (“residence-wide events”) to foster a strong sense of community and to engage students.* PSs assist in peer and professional staff led events, projects, and initiatives in residence. This may include, but is not limited to Move-In, Open House, Study Fest, Carousel interviews, Move-Out, etc.* PSs contribute to efforts for campus-wide knowledge sharing.* PSs are expected to contribute to Residence Life Education, Training, and Hiring projects. This may include, but is not limited to attending meetings with designated Lead Coordinators, facilitating and/or assisting with the development of training opportunities for other staff, etc.* PSs are responsible for the development and enactment of residence clubs and affinity groups to further enrich the experience of students living in residence.* PSs are expected to collaborate with various campus partners (ex., Campus Events) to organize and offer opportunities for engagement and community building within the numerous communities in residence.**Resident Conduct and Care Support*** PSs are expected to support students with conduct and care peer conversations and follow-up in residence as informed by their training. Although they will be primarily responsible for peer conversations and follow-up concerning residents in their designated communities, PSs may be called to support these needs throughout the entire residence community.* Conduct support may include roommate mediations and upholding the *Residence Agreement, Code of Conduct and Disciplinary Procedure.* This includes having proactive and preventative conversations with students about the rules in residence.* Care support involves the ability to recognize, respond and refer students in distress to the appropriate resources.**Programming Requirements*** PSs are expected to create a variety of passive programming at the start of each semester to contribute to the sense of community and belonging within their designated area of residence. This may include, but is not limited to, door tags, welcome boards, and staff information boards (as well as their related documentation).* Once a month, except for December and April (final exam periods), PSs are expected to update the passive programming board in their designated community informed by observed trends and reflecting the learning outcomes of the residence curriculum.* Twice a month, except for December and April (final exam periods), PSs are expected to work with other PSs to organize and facilitate/host a community event (“residence-wide event”). Of these two events each month, one should target an audience of first-year students and the other should appeal to an audience of upper-year students. These events are to be informed by observed trends, reflect one of the learning outcomes of the residence curriculum, and respect the available and allocated budget.* PSs may be required to support alternative programming initiatives, each informed by a harm reduction approach, during key periods of the year to meet the needs of the service and community living in residence. These key periods may include but are not limited to Fall Welcome Week, Panda Game Day, Halloween, Winter Welcome Week, Saint-Patrick's day, etc.* At the end of their employment contract period, PSs are expected to remove all posters and passive programming from their communities.**Administrative
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