Customer Service Agent

2 weeks ago


Delta, Canada Radion Laboratories Ltd. Full time

**Work Setting**:

- Retail/wholesale establishment/distribution centre

**Tasks**:

- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Receive payments
- Sell merchandise

**Computer and Technology Knowledge**:

- Database software
- Enterprise resource planning (ERP) software
- Internet
- MS Excel
- MS Windows
- MS Word

**Security and Safety**:

- Bondable

**Work Conditions and Physical Capabilities**:

- Attention to detail
- Fast-paced environment
- Repetitive tasks
- Tight deadlines
- Work under pressure

**Personal Suitability**:

- Punctuality
- Client focus
- Effective interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player

**Health benefits**:

- Dental plan
- Health care plan
- Vision care benefits

**Long term benefits**:

- Group insurance benefits
- Life insurance

**Other benefits**:

- Free parking available



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