Service & Repair Call Centre Agent - Customer Care

2 days ago

Delta, Canada Trail Appliances BC Full time

A leading appliance retailer in Metro Vancouver is seeking a Call Centre Agent to respond to customer repair and service requests via phone and email. This role involves coordinating service appointments, handling customer inquiries, and ensuring smooth service resolutions. The ideal candidate will have 1-2 years of call center experience, strong customer service skills, and fluency in English; fluency in Mandarin or Cantonese is a plus. Join a dynamic team focused on exceptional customer experiences.
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