Customer Service Agent

1 week ago


Mississauga, Canada Dubwear Inc. Full time

Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
- or equivalent experience
**Work setting**:

- Retail/wholesale establishment/distribution centre
**Tasks**:

- Access and process information
- Address customers' complaints or concerns
- Arrange for billing for services
- Maintain records and statistics
- Perform general office duties
- Prepare bills of lading, invoices and other shipping documents
**Supervision**:

- Data entry clerks
**Computer and technology knowledge**:

- MS Excel
- MS Outlook
- MS Word
**Work conditions and physical capabilities**:

- Attention to detail
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Initiative
**Screening questions**:

- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
**Health benefits**:

- Dental plan
- Health care plan
- Vision care benefits
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week



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