Service Administrator

**Here we GROW Again**

Performance Auto Group is thrilled to announce the newest addition to our growing family **Performance Hyundai Brampton**

Located at **80 Coachworks Crescent** in the new Mayfield Automall in North Brampton**, **our new, state of the art dealership, boasting at just under 28,000 square feet, will be sure to wow you

Performance Hyundai Brampton is part of the Performance Auto Group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principals we were built on that guide us today:

- **
Great Experience**: Every customer is entitled to a great experience
- ** Integrity**: We are honest and transparent in our actions
- ** Diversity**: We are stronger through the inclusion of people, brands and ideas
- ** Innovation**: We passionately embrace opportunities for new and continuous improvements
- ** Empowerment**: We encourage and support our people in taking initiative
- ** Giving Back**:We positively impact the communities in which we live, work and raise families

**About Us**

**Performance Hyundai Brampton** is a family oriented and team environment; where we support each other and have an open door policy. You are motivated, a self-starter with a positive attitude, have a passion for retail automotive and you believe in the success of our team. You are trustworthy and demonstrate care when serving our customers and community. We celebrate our successes together, each and every one. We look forward to having you on board

Top rated as one of the most dependable and reliable brands by J.D. Power & Associates, Hyundai is also leading the way when it comes to Clean Technology, innovations in new technology and modern styling. Hyundai is the only major manufacturer that offers all 5 vehicle platforms in Conventional Gas, Full EV (Electrical), HYBRID, PHEV (Plug in Hybrid), and Hydrogen.

**Performance Hyundai Brampton **is committed to delivering exceptional service to our guests and our community. We strive for excellence while ensuring a high level of performance, trust and satisfaction is at the forefront in everything we do.

**Performance Hyundai Brampton Driving Smiles**

**Here’s what you’ll deliver**:

- Project a positive attitude for the benefit of our customers and fellow employees.
- Utilize systems and procedures to deliver exceptional customer service in all interactions.
- Schedule service appointments for client vehicles in a courteous and efficient manner.
- Correspond with clients to confirm service appointments, confirming time, date and transportation needs.
- Organize the appointment schedule and keep it up-to-date.
- Execute tasks in a fast-paced environment with multiple deadlines.
- Confirm service appointments (time and date) and transportation needs with clients.
- Ability to execute tasks and work with mínimal supervision.
- Ability to work in adherence to company safety standards at all times.
- Comply with all company policies, standards and procedures.
- Other duties as required by management

**What you need to succeed**:

- High School Diploma or GED is required.
- 2 years of customer service and/or cashier experience.
- CDK experience is considered as an asset
- 1 year of automotive experience or equivalent is preferred.
- Previous Hyundi or Kia experience considered an asset
- Must have a valid Ontario Driver's License and good driving record
- Ability to navigate and utilize computers at an advanced level.
- Possess exceptional interpersonal skills.
- Outstanding verbal and written communication skills.
- Must be reliable and able to work productively with mínimal supervision.
- Quick thinking to provide creative solutions that address customers' needs and concerns.
- Ability to work flexible hours and work around a changing schedule.

**What’s in it for you?**
- Excellent management support and guidance
- Opportunities through our Internal career mobility program
- Access to health, dental and vision insurance
- Disability, critical illness and life insurance for the unexpected
- Our Employee Assistance Plan (EAP) for you and your family's wellness
- Discount on vehicles, service and parts for you and your family
- Discounts to retailers and service providers across the country
- Free and engaging employee events
- Did we mention we love giving back to our communities?

**This compensation range will be based on knowledge and experience** Job Type**: Full Time

**Salary**: $20.00 - $22.00 per hour
**Performance Auto Group is a leading automotive company in Southern Ontario with over 1600 employees, 22 brands and 34 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Oakville, Orangeville, St. Catharines and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.