Team Leader

6 days ago

Banff, Canada Big Bear Trading Co. Full time

**About us**:
Big Bear Trading Company is a lifestyle & adventure brand that specializes in mountain inspired products and apparel. Our selection is curated from branded merchandise to locally made gifts and goods.

Our goal is to provide guests with a memorable shopping experience, in a fun, upbeat, professional atmosphere.

**About the Role**:

- Family-oriented owners who truly care about their people
- Fun, rewarding position in a professional atmosphere
- Well-known and respected brand popular with tourists and locals alike
- Opportunity for leadership training
- Other perks include store discounts and option of extended health benefits
- Opportunity to grow and develop leadership skills in a professional retail store
- Several years of Customer Service Experience.
- Great team leader and coach. Prior supervisory experience very beneficial
- Naturally friendly and positive - enjoys working with people
- Has creative ideas and enthusiastic about learning and teaching
- Self-starter who takes initiative and works well independently and with others and can lead a team without supervision
- Reliable team member who genuinely cares about their customers and coworkers

**Responsibilities Include**:

- Deliver Excellent Customer Service
- Empower team members, take initiative & achieve results
- Help customers find what they need, make suggestions and process sales
- Ensure the store is bright and inviting. Assist with merchandising displays and promotions
- Coach junior staff and help build a fun and rewarding team environment
- Opening and closing the store during scheduled shifts
- Responsible to assist Manager with payroll, scheduling, customer requests and daily operations
- Inventory management is a priority including re-stocking the store

**Job Types**: Full-time, Part-time

Pay: From $20.00 per hour

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Casual dress
- Company events
- Extended health care
- Store discount

Schedule:

- 8 hour shift
- Weekends as needed

Ability to commute/relocate:

- Banff, AB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

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