Dental Receptionist

7 days ago

Hamilton, Canada Hamilton Family Dentistry Full time

**Overview**

**Duties**
- Greet patients warmly and manage the front desk operations efficiently.
- Schedule appointments and manage patient flow to minimize wait times.
- Handle incoming calls, addressing inquiries and providing information about services.
- Maintain accurate patient records using electronic medical records systems.
- Process patient information and verify insurance details.
- Assist with billing inquiries and payment processing.
- Ensure the reception area is clean, organized, and welcoming for patients.
- Collaborate with dental staff to ensure seamless communication regarding patient care.

**Experience**
- Previous experience as a Dental Receptionist or in a similar administrative role within a medical office is preferred.
- Familiarity with Epic software is a plus, along with knowledge of medical terminology.
- Proficiency in managing phone systems and handling front desk responsibilities effectively.
- Strong organizational skills with attention to detail in managing patient records and appointments.
- Excellent communication skills to interact professionally with patients and team members.

Join our team and contribute to creating a positive experience for our patients while supporting the efficient operation of our dental practice.

Pay: $25.00-$29.00 per hour

**Education**:

- AEC / DEP or Skilled Trade Certificate (preferred)

**Experience**:

- Dental receptionist: 1 year (preferred)

Work Location: In person

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