Recreational Division Registrar

The Royal Winnipeg Ballet is committed to an inclusive and diverse environment that values, respects and supports all individuals. We aim to have a workforce representative of the diversity within our community, and welcome and encourage applicants from various backgrounds including women, Indigenous people, racialized people, disabled people, people of all sexual and gender identities and others who may contribute to further diversification endeavors. _

**THE POSITION**

As the Recreational Division Registrar, you are responsible for student registration, student accounts, student records, and administrative coordination of all Recreational Division programming. As a member of the School Office team, you provide exceptional customer service for RWB clients, and administrative support for School Artistic Faculty.

**HIGHLIGHTED DUTIES OF THE ROLE**
- Provide excellent customer service and establish positive, professional relationships with students, parents, and stakeholders.
- Ensure consistent and accurate flow of information as the primary liaison between the School Office, students, and parents.
- Assist with the planning and implementation of annual registration activities; coordinate student intake and participate in post-mortems for future improvements.
- Create, maintain, and secure accurate and organized student records and filing systems, ensuring adherence with privacy legislation.
- Create and distribute invoices for student participation in events and activities, following up as needed.
- Process transactions in the database including payments, class changes and withdrawals.
- Work with various stakeholders to create program and event timelines and work back schedules.
- Run database reports, analyze data, and share results with key stakeholders.
- Conduct database information audits and lead staff activities to correct information and accurately reconcile data.
- Assist with the execution of major School events such as auditions, recitals, registration, open houses, and orientations.
- Provide front of house and backstage support at performances and events as required.

**WORKING CONDITIONS**

The Recreational Division Registrar works with standard office equipment and sits for long periods of time performing keyboarding activities. Success of this position requires ongoing communication with internal and external stakeholders, flexibility with shifting priorities, and timely decision making. This position primarily works afternoons, evenings, and weekends. Typical weekday shifts are 11:00am - 7:00pm or 12:00pm - 8:00pm.

**WHAT YOU BRING**
- Post-secondary education in Business or Arts Administration; an equivalent combination of education and related experience may be considered.
- Minimum three (3) years’ experience working in a multifaceted, administrative office environment.
- Sound knowledge of Excel, Word, Outlook, Teams, SharePoint, and Adobe.
- Working knowledge of Tessitura or a similar constituent database system an asset.
- Ability to speak and write in other languages an asset.
- First Aid and CPR certification an asset.
- Experience and/or interest in the arts and cultural sector an asset.
- Outstanding interpersonal skills with the ability to work with various stakeholders.
- Effective written and verbal communication skills.
- Deadline driven with a strong attention to detail.
- Ability to maintain confidentiality and demonstrate a high level of professional conduct and discretion.
- Self-motivator with the ability to take initiative and work independently.

**WHAT WE OFFER**
- Health & Dental benefits paid for by the RWB.
- Matching RRSP program.
- Subsidized bus pass.
- Complimentary tickets to RWB performances.
- Goodlife Fitness Membership discount.
- Employee Assistance Program.

**APPLICATION INSTRUCTIONS**

**Closing Date**:Open Until Filled.

Pay: $40,000.00-$45,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Work Location: In person