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Food and Beverage Server

3 weeks ago

Salmon Arm, Canada Salmon Arm Golf Club Full time

Position Title: Server

Department: Food & Beverage

Reports to: Hospitality Manager

**Job Type**: Part-time, full
- full time. hourly wage

POSITION OBJECTIVE

1. Ensures quality service to all guests with emphasis on cleanliness, efficiency,
accuracy, professionalism and courtesy at all times.
2. Assist in the day-to-day operation of the Food & Beverage department ensuring that all service requirements are exceeded.
3. Assist in attaining the company goals of exceeding our guests’ expectations while maximizing revenue potential.
4. Great opportunity for an individual looking to further their professional development while enhancing their experience and skills in a spectacular environment.

DUTIES AND RESPONSIBILITIES

1. Guest Experience & Service
- Ensure each guest receives quality service and product consistently in the Ironwood Restaurant.
- Be organized and maintain a positive attitude.
- Team and customer oriented, work effectively with other team members in all departments.
- Ensure all items are stocked, dining room is clean and ready for guests at all times.

2. Sales
- POS operation, cash control, complete cash reports accurately and efficiently.
- Provide courteous, efficient service while maximizing sales through up selling & promoting features and specials.
- Menu knowledge.

3. Expectations
- Arrive to work 5 minutes prior to scheduled time, dressed in the provided uniform and adhering to the dress code.
- Become knowledgeable and able to answer basic questions about the property, the restaurant, our services and the company.

4. Health & Safety
- Ensure that all service areas are clean, sanitized, organized and free of any debris & clutter.
- Adheres to the safety policies in place for team members, as well as members and guest of the club.

REQUIRED SKILLS, KNOWLEDGE AND ABILITIES

1. Knowledge
- Experience in a food and beverage service role.
- Banquet experience an asset.
- Possess a working knowledge of POS Systems.
- Must have Serving It Right Certificate.
- Background experience in the golf industry is an asset.

2. Technical Skills & Abilities
- High level of organizational skills, decision making capabilities.
- Exceptional communication skills, strong comprehension of English language (written/oral.)
- Must be able to work in a fast-paced environment, with good organizational skills.

WORK CHARACTERISTICS
- Must be a Team player.
- Learn all individual menu items, alcoholic, non-alcoholic and food ingredients, methods of mixing or cooking, prep time, accompaniments (if applicable) and prices after taxes.
- Serves food and beverages (alcoholic and non-alcoholic) with the strictest adherence to all BC LCLB rules, regulations and guidelines.
- Will be required to work on a shift basis, including weekends, evenings and holidays when necessary.
- Capable of completing all opening and closing duties

**Job Types**: Full-time, Part-time, Seasonal
Part-time hours: 20-40 per week

**Salary**: $15.65-$16.65 per hour

**Benefits**:

- Discounted or free food

Schedule:

- 8 hour shift
- Holidays
- Weekend availability

Supplemental pay types:

- Tips

COVID-19 considerations:
Covid health and safety plan in place.

**Experience**:

- serving: 1 year (preferred)

Licence/Certification:

- Smart Serve, SIR or equivalent (preferred)

Work Location: One location