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Application Support Specialist

3 weeks ago

Toronto, Canada Intelliswift Software, Inc. Full time

**Job Title**: Application Support Specialist
** Location**: Toronto, ON M5X 1A1 [Hybrid, in office Monday & Tuesday with some flexibility]

**Duration**: 12 months

**Contract Type**: T4 only

**Pay Rate**: $31.03/Hour

**Role Mandate**:

- The Critical Application Support Specialist is responsible for logical and physical access provisioning and user administration functions for the business unit.
- Provides a variety of general support services and tasks to support the business group.
- Collaborates with internal and external stakeholders to facilitate delivery of business objectives in accordance with applicable policies, processes, and controls.

**Role Responsibilities Include (but are not limited to)**:

- Provision equipment as well as systems access for AML Group
- Liaise with internal stakeholders from various lines of business to ensure their requests are completed, and the appropriate action is taken
- On a rotating basis cover the team mailbox, and ensure the appropriate parties are looped in, and any necessary action is taken.

**Must-Have Skills**:

- High School Diploma or equivalent required
- 2 to 4 years experience required in a similar role
- Verbal and written communication skills
- Demonstrate the ability to multi-task efficiently and respond to requests in a prompt manner.,
- Must be able to manage deliverables, prioritize tasks and demonstrate quality documentation and consistent execution
- Ability to work independently and collaboratively and manage one’s time
- Ability to keep information organized and confidential.

**Nice to Have Skills**:

- Previous experience with SharePoint/Power Apps Tools