Server

6 days ago

Vancouver, Canada Published On Main Full time

THE OPPORTUNITY
As a server you will orchestrate the dining room experience and provide unparalleled service to our guests. In this role, you will be the face of our culinary ethos and the essence of hospitality.
RESPONSIBILITIES
DINING ROOM
- Prepare the dining area for service, ensuring the room is set to welcome guests with our standard of excellence.
- Check and perfect all details, from table setting to the ambiance, to guarantee a successful service.

GUEST EXPERIENCE & ENGAGEMENT
- Provide attentive and personalized service, guiding guests through our offerings with expert knowledge and genuine warmth.
- Tailor each guest's experience by your thorough understanding of our bar, wine selections, and culinary principles.
- Collaborate with the Guest Experience Manager to uncover unique guest information and preferences, building our guest database.

PRODUCT KNOWLEDGE
- Maintain up-to-date knowledge of our menus, including all bar and wine offerings, to enhance guest interactions and satisfaction.
- Actively engage in learning sessions and team briefings to deepen your understanding of our restaurant's ethos.

CLOSING & CLEANLINESS
- Execute end-of-service duties with efficiency, ensuring the dining area is reset, cleaned, and ready for the following service.
- Adhere to all cleaning protocols, maintaining an immaculate dining environment.

TEAM ENGAGEMENT & CULTURE
- Cultivate a positive and inclusive atmosphere, supporting and collaborating with your team to provide a cohesive guest experience.
- Contribute to team dynamics with a cooperative spirit and open communication.

STANDARDS & COMPLIANCE
- Uphold the restaurant's high standards of service, seamlessly integrating health and safety practices into daily responsibilities.
- Diligently follow our established policies and procedures to maintain operational excellence and guest safety.

**Note**: This job description is intended to provide a general overview of the responsibilities and tasks associated with this position. Duties and responsibilities may vary based on the specific needs of the organization. Additional duties may be assigned as needed to support the restaurant's operations and objectives.

**REQUIREMENTS**:
Minimum of 3 years of relevant hospitality experience in a high end environment with a love of food, wine and cocktails and a desire to continue to grow and learn in an ever changing environment.
Serving it Right Certifications
WSET level 2 is an asset for this position.
Weekend and evening availability is a must.
**Bonus qualifications include**:

- Occupational first aid certification
- WSET level 3

WHAT'S IN IT FOR YOU?
- Participation in a tip pool to boost your income
- Health benefits for FULL TIME employees, after completion of probationary period
- Daily staff meal
- Employee discount program
- Employee recognition program

All applicants must legally be permitted to work in Canada.
Our goal is to be representative of our community, by fostering an inclusive and diverse environment where every person has an equal opportunity to enjoy a successful career. Hiring decisions are made based on qualifications and operational needs, not influenced by race, colour, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth, unrelated criminal conviction, or any other protected ground. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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