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Customer Service Adviser

2 weeks ago

Sherwood Park, Canada Southern Cross Industries Ltd. Full time

Education: Secondary (high) school graduation certificate
- Experience: Will train
**Tasks**:

- Address customers' complaints or concerns
- Arrange for billing for services
- Arrange for refunds and credits
- Issue receipts and other forms
- Maintain records and statistics
- Receive and log complaints
- Receive payments
- Advise clients on advertising or sales promotion strategies
- Maintain and manage digital database
- Consult with clients after sale to provide ongoing support
- Answer clients' inquiries and provide information
- Answer written and oral inquiries
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
**Personal suitability**:

- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week