Clinic Manager

2 days ago

London, Canada Lovegrove Dermatology Full time

**Position Overview**: **Key Responsibilities**: - Leadership & Staffing_ - Lead and manage a high-performance team, fostering collaboration and accountability. - Conduct performance appraisals and encourage professional growth within the team. - Oversee hiring processes, including job postings, interviews, and onboarding. - Ensure all staff complete necessary training (e.g., WHMIS, Privacy, emergency protocols) and maintain training records. - Plan team-building activities and events. - Collaborate with team members on strategic projects and clinic initiatives. - Office Operations_ - Maintain professional, efficient daily operations with a focus on "best in class" patient care. - Develop and update office protocols and procedures. - Manage patient-facing materials (handouts, samples, etc.). - Ensure insurance policies and documentation are current. - Take responsibility for following through on tasks within the scope of the role. - Marketing Advertising_ - Manage clinics digital presence (Google, social media, website). - Develop marketing initiatives and oversee promotional events. - Supplies & Equipment_ - Manage inventory and equipment maintenance. - Facilitate new equipment purchases and vendor communications. - Financial Oversight_ - Reconcile invoices and maintain financial records for the bookkeeper. - Monitor and optimize operational costs, prioritizing the financial health of the clinic. - Negotiate with suppliers to achieve cost efficiencies. - Academic & Research Support_ - Schedule teaching commitments and coordinate with UWO for student rotations. - Oversee clinic-based research activities. **Required Skills & Experience**: - 2+ years in an administrative role, preferably in healthcare. - Proven leadership and organizational skills. - Confidentiality regarding clinic operations and patient information. - Proficiency with Microsoft Office and EMR systems. - Strong communication and problem-solving abilities. - Commitment to professionalism, including punctuality and clear communication. **Benefits**: - Paid time off and holidays - Health Spending Account - Professional development opportunities - Staff discounts on skincare products and services - On-site parking **Application Process**: Submit the following materials: - Cover letter detailing your interest and qualifications. - Current resume or CV. - Contact information for two professional references. Applications will be reviewed on a rolling basis. **Equal Opportunity Employer**: Lovegrove Dermatology is an equal-opportunity employer committed to creating an inclusive workplace. We look forward to welcoming a skilled professional to our team Pay: From $75,000.00 per year Additional pay: - Bonus pay **Benefits**: - Extended health care - On-site parking - Paid time off - Store discount Flexible language requirement: - French not required Schedule: - 8 hour shift - Monday to Friday Work Location: In person

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