Coordinator, Innovation and Continuous Improvement

**Coordinator, Innovation and Continuous Improvement**:
**Primary Purpose**: The Department of Family Medicine is a large complex provincially distributed medical education program in the College of Medicine at the University of Saskatchewan and is dedicated to excellence in patient care, teaching and learning, research, and administration. The coordinator, innovation and continuous improvement supports related central administrative and academic activities within the department.

**Nature of Work**: Reporting to the Director, Operations and Administration (DOA), the coordinator will collaborate closely with the Provincial Head (PH), Director of Research Services, postgraduate/undergraduate training leaders, and clinic unit directors. This role is essential for conducting evaluations of educational programs, facilitating continuous improvement initiatives, and ensuring compliance with accreditation standards within the Family Medicine department. The work also requires a proactive self-directed approach in a complex, academic and clinical environment with the ability to work and communicate effectively and cooperatively, by a variety of methods. Work must consistently meet high standards of quality and precision. The department is led through a distributed model with sites throughout the province; as such, this position requires the ability to work effectively at a distance.

**Accountabilities**:
Tasks include, but are not limited to, the following:
**Administrative Support**:

- Provide comprehensive administrative support across portfolios in collaboration with the DOA, including assistance to the Assistant Program Directors.
- Schedule various virtual and in-person meetings, using platforms such as Microsoft Teams and Zoom, and prepare meeting materials, agendas, and minutes.
- Assist with and support special projects and other duties as assigned by the provincial head or DOA.
- Perform other related duties as required, including working outside normal hours and potential travel.

**Committee Management**:

- Manage and/or support program committees, including the assessment committee, curriculum committee, and program evaluation committee ensuring effective communication and documentation.
- Prepare meeting agendas, minutes, and materials, and distribute them to committee members as directed.

**Communication and Stakeholder Engagement**:

- Develop and distribute tailored messaging, including writing and editing communications such as reports, presentations, and correspondence.
- Build and sustain relationships with relevant stakeholders, including academic leadership and community preceptors, to disseminate changes in policy and procedures.
- Develop and disseminate tailored communications, including writing and editing reports, presentations, and correspondence.
- Report and escalate issues to management as needed, resolving ad hoc requests, and recommending solutions to identified issues.

**Program Evaluation and Development**:

- Support evaluations of educational programs and strategies by preparing detailed reports with actionable recommendations for program enhancements.
- Assist the Program Director with writing processes related to the development and implementation of educational programs.
- Collect, maintain, and report information to aid program evaluation and continuous improvement efforts.
- Assist in the planning and development of guidelines, operational policies, and procedures for program support functions through relevant research and analysis.
- Assist teams in assessing current states, envisioning future states, identifying gaps, and creating actionable plans for improvement.
- Support plans to address stakeholder needs and assist with the development and evaluation of curriculum initiatives in line with accreditation standards.

**Accreditation and Compliance**:

- Assist in planning, implementation, and evaluation of accreditation preparedness and support the Accreditation core team with relevant information.
- Coordinate the revision and updating of processes related to accreditation, policy compliance, selection, curriculum development, assessment, program evaluation, faculty development, resident scholarship, wellness, safety, and overall program management.

**Project and Change Management**:

- Assist in monitoring the progress of projects through appropriate project management tools, tracking analytics, and integrating findings into planning processes and reports.
- Support change management efforts related to strategic initiatives and ensure smooth transitions.
- Collaborate with process owners to identify financial and operational risks and assist in implementing effective internal controls.

**Quality and Process Improvement**:

- Promote a culture of continuous improvement within the Family Medicine department and support the adoption of best practices and innovative approaches.
- Assist in process and quality improvement initiatives to enhance operational efficiency