Technical Support Analyst
4 days ago
Education: College/CEGEP
- Experience: 1 year to less than 2 years
- or equivalent experience
- ** Work setting**:
- Consulting firm
- ** Tasks**:
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- ** Computer and technology knowledge**:
- Shell script
- Linux
- Unix
- Networking hardware
- Internet
- Servers
- Web service design
- MS Office
- MS Windows
- SQL
- TCP/IP
- Wireless networks
- XML
- ** Work conditions and physical capabilities**:
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- ** Personal suitability**:
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- ** Screening questions**:
- Are you available for shift or on-call work?
- Do you have previous experience in this field of employment?
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 42 hours per week
-
Technical Support Analyst
2 days ago
Calgary, Canada Precision Drilling Corporation Full time**Company: Precision Drilling Corporation** **Location: Calgary, AB** **Onsite** At Precision Drilling, our mission is to deliver safe, sustainable, and high-performance drilling solutions that reduce risks and optimize resources for our customers across global markets. Driven by our Core Values, we empower our people, invest in cutting-edge technology, and...
-
Technical Support Analyst
1 week ago
Calgary, Canada Pason Systems Corp Full time**The Role**: **The Team**: The technical solutions team is the first point of contact our customers will call upon when something goes wrong with our products. The team provides technical, software and hardware support in a 24/7 service desk environment by troubleshooting and resolving issues during deployment and ongoing use of Pason's products and...
-
Technical Support Analyst
2 days ago
Calgary, Canada Pason Systems Corp Full time**The Role**: **The Team**: The technical solutions team is the first point of contact our customers will call upon when something goes wrong with our products. The team provides technical, software and hardware support in a 24/7 service desk environment by troubleshooting and resolving issues during deployment and ongoing use of Pason's products and...
-
Technical Support Analyst
2 weeks ago
Calgary, Canada Intelligent Wellhead Systems Full time**Technical Support Analyst** Technical support desk operates 24 hours a day, 7 days a week in a compressed work week schedule. This position will be a hybrid model working from home and at our Calgary office. **Responsibilities** - Strong organizational, problem-solving and analytical skills - Identify and escalate situations requiring field technicians,...
-
Technical Support Analyst
1 week ago
Calgary, Canada Kinaxis Full timeJoin to apply for the Technical Support Analyst role at Kinaxis. About Kinaxis Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People...
-
Technical Support Analyst
2 weeks ago
Calgary, Canada Blackline Safety Full timeOur team at Blackline Safety is growing! As a people-driven technology company, with a mission to make sure every worker returns home safely, we drive innovation, practice resiliency, demonstrate leadership, go the extra mile for our customers, and empower our people to be their best. Our Customer Care team is seeking an enthusiastic and customer-centric...
-
Technical Analyst, Desktop Support
10 hours ago
Calgary, Canada WestJet Full time**Why WestJet**: Every WestJet journey has the potential to enrich lives; a career with us is no exception. WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we're going global. **Join us, this is where your career story takes off.** **Overview** The...
-
Technical Support Analyst
5 days ago
Calgary, Alberta, Canada PBS Systems Full timeCompany Name: PBS SystemsJob Location: Calgary, AB (Tech Center)Job Type: Full-time, PermanentInternal Job Title: Technical Support Analyst - Tier 1Reports To: Team Lead - Technical Support Job Requirement(s): Travel throughout Canada and USA, 1 week per monthNo. of Openings: "PBS is the fastest growing "All Inclusive Business Platform" vendor in...
-
IT Technical Support Analyst
2 weeks ago
Calgary, Canada Essential Energy Services Full time**Type Summary**: Full-Time APPLY NOW Element Technical Services is currently recruiting for an IT Technical Support Analyst based in our Calgary office. Reporting to the Lead Systems Architect, IT, this role will be responsible for ensuring proper computer operations so that end users can accomplish business tasks. This includes receiving, prioritizing,...
-
SAP Technical Support Analyst
5 days ago
Calgary, Canada ARC Resources Full timeJob Details Description ARC has had an exciting growth story driven by the invaluable contributions of our people, principled business strategy and high-performance culture. Today, we are one of Canada’s largest energy companies with industry-leading environmental, social and governance (ESG) performance and tremendous opportunity on the horizon. We are...