Restoration Project Manager

Looking for your opportunity? No, really, are you looking to start a new career with a stable company in a growing industry? This could be your opportunity. On Side Restoration is looking for people who can recognize an open door when they see it

Project Managers at On Side manage and oversee all aspects of the restoration of property after a disaster of any sort. If you hate the idea of being in one place all day, you’ll love going to different job sites while having the stability of a local branch office.

**Project Managers are responsible for**:

- Working with Insurance adjusters to ensure a seamless experience for the insured.
- Playing a key role in business development efforts, leveraging their existing network to identify new opportunities and grow our client base.
- Quality control of all aspects of the job.
- The job, you own it, it’s essentially a reflection of you at the end of the day.
- Superior customer service interactions with property owners, businesses, and families.
- Assessing damage and determining the scope of work needed.
- Managing and Directing Restoration Staff in a supportive team environment during: Disaster remediation efforts, cleaning & packing, rebuilding, and project completion.

**What you bring**:

- Willingness to learn and be teachable.
- A passion for customer service with strong written and verbal communication
- Be self-motivated and goal oriented.
- Open to working after hours and on weekends (disasters don’t happen on a schedule)
- Problem solving and priority management skills.
- Computer skills, you’ll be working in an MS Office environment.
- Valid driver’s license & clean drivers abstract
- Clean criminal record

**Other things that will help you get the most out of this opportunity**:

- You find enjoyment working in a fast-paced and changing environment.
- You have an ongoing commitment to self-development
- You’re willing (but not required) to travel within Canada to support cross-region Teammates. Disasters happen all over and sometimes we need to support our teams in other locations. If you’ve always wanted to travel for business, this is your chance

**Of Note**:

- Disasters can strike at any time, a rotating after hours on-call work schedule is a requirement.
- _The base salary listed is determined by project volume and gross margins combined with industry experience and demonstrated industry relationships. Total compensation, including commission and bonus structure, will be discussed in full should you be selected for an interview_

**What’s in it for you?**

We’re an established company in a growing industry and we need awesome people We WANT you to be fulfilled by your work, we WANT you to enjoy the people you work with and we WANT to provide you with learning and advancement opportunities. We also love that we’re able to provide an employee assistance program, RRSP matching and a comprehensive health plan which includes extended medical (ex. chiropractic, massage, acupuncture, vision) dental, long-term disability (LTD) and life insurance. At On Side we work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day.

**Get on our side**

Both major weather disasters and minor accidents involving water, fire, and more happen every day, and in our industry, this is how we keep busy, restoring properties 24 hours per day, 7 days a week. Mother Nature usually doesn’t wait for an invitation, but we’re in the business of dealing with party crashers, and we’ve done it for over 40 years

We have branches from Victoria, BC to St. John’s, Newfoundland and (almost) everywhere in between. Our fantastic team of over 2,000 employees stretches far and wide across Canada, and we’re growing—YOU could be the next great addition

Pay: $60,000.00-$70,000.00 per year

**Benefits**:

- Casual dress
- Company car
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Application question(s):

- Can you describe a time when you had to deal with an angry customer or client. What was the outcome?
- This role requires the use of multiple devices and operating platforms while being remote/on site. Please speak to your comfort level with technology
- If you have previous Project Management experience within the restoration industry, tell us about you claims volume experience, what are you comfortable handling?
- Are you experienced in using Xactimate? What level?

Licence/Certification:

- Driving Licence (required)

Work Location: In person