Kenhtè:ke Victim Services Support Worker

EMPLOYMENT OPPORTUNITY

Position Title: Kenhtè:ke Victim Services Support Worker (New Position)

Posting Type: Internal/External

Program: Enyonkwa’nikonhriyo:hake (Good Minds)

Location: Tyendinaga Mohawk Territory, ON

Position Type: Full Time

Duration: Permanent Position

Posting Closes/Deadline: November 9, 2025, at 11:59 p.m.

Tentative Interview Dates: TBD

Salary Range: Pay Grade Level H2 (Salary Range $27.60/hour - $29.87/hour)

About Us:
Mohawks of the Bay of Quinte (MBQ) is a vibrant First Nation community located on the beautiful shores of the Bay of Quinte. We are located approximately 20 minutes from Belleville, ON and centrally located between Toronto and Ottawa. There are approximately 11,000 registered members with approximately 2200 residing in Tyendinaga. MBQ is an employer that prides itself on diversity and fairness, providing a progressive working environment that fosters culture, positivity, and growth.

Position Summary:
The Kenhtè:ke Victim Services Support Worker will provide Kenhtè:ke urgent support to victims / witnesses of crime and their families as well as community members experiencing distress. The Victim Support Worker will provide services meant to minimize the impact of crime and trauma of victims and assist in their recovery. The Victim Services Support Worker will also provide urgent same day services to community members in distress according to service criteria. This position will support victims who choose not to report, as well as those who do report a crime. This position will support community members in crisis and navigating the impacts of substance use and co-occurring disorders.

The Kenhtè:ke Victim Services Support Worker will collaborate closely with the Kenhtè:ke Victim Services Coordinator to deliver a 24-hour support program that is comprehensive, culturally competent, trauma-informed and meet the needs of victims / witnesses of crime, crisis and/ or traumatic events in Tyendinaga, and is part of the services offered by the Enyonkwa’nikonhriyo:hake Interdisciplinary Team. The program is staffed with a combination of Enyonkwa’nikonhriyo:hake Team members and community volunteers.

Reporting:
The Kenhtè:ke Victim Services Support Worker will report to the Enyonkwa’nikonhriyo:hake Program Manager.

**Requirements**:
 Bachelor’s degree in social work or human services, or related field and a minimum of 2 years’ experience delivering direct support services (to Indigenous individuals who are 18 and above, whose primary concern is addiction is preferred)

 A combination of education, community learning, professional experience, and training may be considered.

 Ability to register with a relevant professional body (e.g., College of Social Workers or equivalent) is preferred

 Certification in addictions counseling is an asset.

 Experience working in Indigenous communities is preferred

 Must provide a clear VSC (documentation will be required if successful applicant)

 Clear abstract, valid G license, own vehicle and insurance (documentation will be required)

 First Aid and CPR an asset (must be willing to take the training)

 Flexible schedule to accommodate after hours programming as required and attend meetings or training

Knowledge, Skills and Abilities:
 Strong understanding of the impact of crime.

 Excellent verbal and written communication skills.

 Ability to foster a collaborative, supportive team environment, modeling teamwork and direct communication.

 Strong interpersonal skills to work with external agencies and community organizations.

 Active listening and empathy to understand the needs of participant’s team members, and the community.

 Decision-making and problem-solving skills for crisis management and complex participant cases.

 Demonstrated high degree of personal insight, personal wellness, compassion and well-developed professional boundaries.

 Excellent verbal and written communication skills.

 Active listening and empathy to understand the needs of participants, team members, and the community.

 Excellent time management and organizational skills to manage multiple responsibilities.

 Attention to detail in maintaining documentation, regulations compliance, and reporting.

 Ability to adapt to changing participant needs, community dynamics, and team requirements.

 Ability to work collaboratively with the Victim Services Support Case Manager, and the overall program team.

 Truth and Reconciliation Calls to Action

 Intergenerational Trauma and other impacts of colonization for Indigenous Peoples

 Demonstrated knowledge of mental health and addiction systems, issues and health promotion principles.

 Understanding of Indigenous Social Determinants of Health

 Must have or be willing to develop working knowledge of issues impacting the Mohawks of the Bay of Quinte Community.

 Proven experience in trauma-informed care, harm reduction, and wholistic treatment approaches is an asset.

 Experience wit