Transit Accounts Clerk

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The **City of Thunder Bay** provides exceptional quality of life to those who live, work, and play in Thunder Bay - a culturally vibrant, economically diverse community with a metro population of over 120,000. Located on the north shore of Lake Superior, under the protective watch of the Sleeping Giant, Thunder Bay is rich in people and resources, and connects Northwestern Ontario to the world. We value our high quality of life and promote a clean, green, beautiful, and healthy community that provides economic opportunity, respects diversity, and provides affordable and safe neighbourhoods that are accessible to all.

The City of Thunder Bay is a place where art, culture and nature come together

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**Job Specific Information**:
Should this temporary vacancy be filled by a regular full-time employee, seniority and benefits will continue in the normal manner and the regular employee will continue to maintain normal, full-time status for the duration of the appointment.

If it becomes known that the position is permanent, it will be reposted and filled in the normal fashion.

**Job Description**:
***:Under the general supervision of the Supervisor, performs duties relating to customer service, accounting, records maintenance, and clerical/reception duties.

**MAJOR RESPONSIBILITIES**:

- Responds to telephone and counter inquiries; provides initial screening, opens complaint files and refers to appropriate Divisional staff for action when necessary.
- Distributes Transit passes, receives and documents cash and cheques, and invoices community agencies when necessary.
- Prepares purchase requisitions, field purchase orders, and vendor and customer invoices.
- Maintains records of accounts receivable and accounts payable.
- Participates in the control of pass inventory and distribution, and monies received from both agencies and over the counter.
- Performs customer service activities with Lift customers, assists with specialized transit trip requests and changes.
- Prepares and maintains charter work billings and records.
- Receives, date stamps and distributes mail; distributes Transit Division pay statements.
- Maintains inventory of stationary stock supplies, printing requirements and office supplies for the Transit Division.
- Balances cash and prepares bank deposit of all monies received.
- Maintains the daily Revenue Ridership Program.
- Compiles and maintains data relating to revenues, pass sales, and ridership.
- Performs records management activities and manual and computerized filing; transfers and retrieves records from Archives, as required.
- Performs such other related duties as may be assigned.

**QUALIFICATIONS**:
**Education/Experience**:

- Secondary school graduation, including courses in bookkeeping; or
- Equivalent combination of education and experience

**Skills/Abilities**:

- Ability to accurately perform basic mathematical calculations
- Must be at an intermediate level in word processing and spreadsheet software
- Must be able to deal with the public in a courteous and tactful manner

**CONDITION OF EMPLOYMENT**:

- Must undergo a successful Criminal Record and Judicial Matters Check (CRJMC)

**General Information**:
**ONTARIO HUMAN RIGHTS CODE**: It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression. Therefore, a resume submitted to the City must not include references to any of the above characteristics. Do not include:

- Photos
- Any certificates that have photo identification
- Driver’s licences
- Police records checks

**ACCOMMODATION**: Reasonable accommodations are available upon request for all parts of the recruitment process.

**PRIVACY**:Personal information on this form is collected under the authority of the Municipal Act, c. 302, as amended, and will be used to determine eligibility for employment. Questions about this collection of personal information should be directed to the Human Resources & Corporate Safety Division, 125 Syndicate Ave Suite 42, Thunder Bay, Ontario, P7E 6H8, Telephone: 625-3866

Application forms must reference the competition number and be submitted to Human Resources by 11:59 p.m. on the closing date.