Service Advisor

4 days ago

Mississauga, Canada Dixie Ford Sales Full time

**Service Advisor**
- At Dixie Ford we believe in treating guests like Family, we strive to make every guest a guest for life. Happy employees make happy guests, and we reward individuals who are ready to come to work and make a difference. Every employee at Dixie Ford is critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect._

**About the Job**

**Dixie Ford **is seeking a full-time **Service Advisor** to join our growing team As one of our advisors you will work in a high volume and fast-paced environment as a front-line service representative for our guests.

**What We Can Offer You**
- Dental, Medical, Vision Benefits/Extended Health Care
- Employee Product and Service Discounts
- Employee Appreciation Events
- Opportunities for Career Development

**Position Objective**
- Assisting parts and service guests.
- Complete sales customer files and records.
- Accurately and clearly articulate information between technicians and our guests.
- Processing and claiming for customer warranty.
- Accepting incoming Ford appointment calls, scheduling appointments, and confirming online appointment bookings.
- Explains technical information about repairs to guests.
- Arranging alternate transportation for guests when required.
- Tracking progress of repair orders.
- Contacting guests for estimates and time changes.
- Following up on Ford recalls.
- Scheduling follow-up appointments for the technicians.
- Customer database management.
- Assisting parts and service customers.
- Ford Pass Rewards database management

**Qualifications**
- Excellent customer service skills required.
- Administrative experience.
- Sales experience, preferably automotive.
- Active listening and interpersonal skills.
- De-escalation and communication skills.
- Ability to switch between tasks / multitask in a fast-paced environment.
- An understanding of a vehicle’s working systems.
- Ford experience and knowledge are an asset.

**Please note**: Applicants must provide a criminal background check prior to commencing employment.

Pay: $60,000.00-$80,000.00 per year

Additional pay:

- Bonus pay

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- Service Advisor: 2 years (required)
- Customer Service: 5 years (required)

**Language**:

- English (required)

Work Location: In person

  • Service Advisor

    1 week ago

    Mississauga, Canada Speedy Auto Service Full time

    **Speedy Auto Service** is looking for a **Service Advisor!** **Your work day at **Speedy Auto Service** will include: - Greet and welcome clients using the Speedy Customer Service Standards. - Provide service to customers by reviewing the services offered and cross-sell different programs by explaining the advantage of our multiple service offerings. -...

  • Service Advisor

    4 days ago

    Mississauga, Canada Speedy Auto Service Full time

    **Speedy Auto Service** **is looking for a Service Advisor!**If you are known for your interpersonal skills and are looking to grow in a fast-paced work environment, this could be your chance to launch a great career. As our **Service Advisor**, you will act as a brand ambassador and deliver a positive experience to all customers. **Your work day at**...

  • Automotive Service Advisor

    2 days ago

    Mississauga, Canada VP Automotive Service Center Full time

    **About us** VP Automotive Service Center Providing Automotive Service Expertise for over 20 years. **Description**: The customer service advisor is the first point of contact for our clients. Therefore, this position requires strong customer service skills, good technical knowledge. The day to day responsibility is to ensure an excellent customer...

  • Service Advisor

    7 days ago

    Mississauga, Canada Erin Park Lexus Toyota Full time

    At Erin Park Lexus Toyota we have an exciting opportunity to join our service department as a Service Advisor. _"Let's Build a Career Together"_ _#erinparkjobs_ The Service Advisor is the Dealership’s front-line customer relations and service sales representative. The job encompasses handling customer service requests and concerns, meeting predetermined...

  • Service Advisor

    4 days ago

    Mississauga, Canada Dixie Ford Sales Full time

    **Service Advisor** - At Dixie Ford we believe in treating guests like Family, we strive to make every guest a guest for life. Happy employees make happy guests, and we reward individuals who are ready to come to work and make a difference. Every employee at Dixie Ford is critical to its success. Our promise is to keep delivering the same award-winning...

  • Service Advisor

    7 days ago

    Mississauga, Canada 401 Dixie Volkswagen Full time

    **WANT TO WORK for one of Canada’s Best Managed Companies?** Dilawri Group is now actively searching for an experienced **Service Advisor **to join the team at **401 Dixie Volkswagen**. - Have experience in a Service Advisor role in a dealership environment - Have a G license **Responsibilities**: - Provide front-line customer service and sales for the...

  • Automotive Service Advisor

    5 days ago

    Mississauga, Canada Erin Park Lexus Toyota Full time

    At Erin Park Lexus Toyota we have an exciting opportunity to join our service department as a Service Advisor. _"Let's Build a Career Together"_#erinparkjobs_ The Service Advisor is the Dealership’s front-line customer relations and service sales representative. The job encompasses handling customer service requests and concerns, meeting predetermined...

  • Service Advisor

    2 weeks ago

    Mississauga, Canada 401 Dixie Mazda Full time

    **WANT TO WORK for one of Canada’s Best Managed Companies?** Dilawri Group is now actively searching for an experienced **Service Advisor **to join the team at **401 Dixie Mazda**. **ABOUT US** Dilawri Group of Companies represents 77 dealerships nationwide with 20 dealerships in Ontario! Dilawri Group offers a performance-driven culture that focuses on...

  • Service Advisor

    5 days ago

    Mississauga, Canada Meadowvale Honda Full time

    **WANT TO WORK for one of Canada’s Best Managed Companies?** Dilawri Group is now actively searching for an experienced **Service Advisor **to join the team at **Meadowvale Honda** **ABOUT US** Dilawri Group of Companies represents 80 dealerships nationwide with 23 dealerships in Ontario! Dilawri Group offers a performance-driven culture that focuses on...

  • Service Advisor

    21 hours ago

    Mississauga, Canada Dilawri Group of Companies - Ontario Region Full time

    **WANT TO WORK for one of Canada’s Best Managed Companies?** Dilawri Group is now actively searching for a **Service Advisor **to join the team in** Mississauga (Dixie 401)** **ABOUT US** Dilawri Group of Companies represents 77 dealerships nationwide with 20 dealerships in Ontario! Dilawri Group offers a performance-driven culture that focuses on...