Client Service Coordinator

2 weeks ago

Morden, Canada Careica Health Full time

CLIENT SERVICE COORDINATOR: A CAREER FOR THOSE BLESSED WITH THE GIFT OF ORGANIZATION Are you interested in making a difference in the field of healthcare? Would it give you satisfaction to be part of a team that contributes to improving the health and well-being of others? If you enjoy providing enthusiastic customer service over the phone and occassionally in person, this may be a fit for you WHAT DOES A CLIENT SERVICE COORDINATOR DO? In a typical day, you’ll be excited to start the morning with a coffee in-hand, energized and self-motivated to be the voice of Careica Health. Working in a small office with a family feel, you will assist oxygen clients over the phone and occasionally, in person. Their first interactions happen with you, and after hearing your kind voice and soothing empathy they will feel great about choosing Careica Health for their therapy needs. You’re the quarterback of the operation in that you are speaking with clients over the phone to book appointments and provide direction. We are a specialized provider, so you’ll always welcome the opportunity to educate/empower clients on our unique services, processes and equipment. We are highly automated, so you will be comfortable with learning various software programs and quick at charting notes. WHAT QUALIFICATIONS DO I NEED FOR THIS ROLE? - Completion of high school - Medical office experience preferred - Well organized and tech savvy (confident with MS Office) - An eagerness to embrace Careica Health's coveted culture WHAT DO I GET OUT OF IT? The satisfaction of fostering positive relationships by providing support to clients and your team, while contributing to Careica's purpose of "helping people live their best lives". THE DEETS - This is a full-time gig, with a 37.5-hour work week - Remuneration is highly-competitive including wage, an annual profit-sharing bonus and other perks - It comes with benefits galore, including a comprehensive health plan, RRSP matching, and three weeks’ vacation - Did we mention that your vacation and health benefits start immediately?

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