Manager Lube Shop

2 weeks ago

Chestermere, Canada Jiffy Lube Full time

We are looking for a full-time manager/supervisor for our 3 bay shop. Successful applicants will have previous management/supervisor experience (Mr. Lube, Lube City, Minit Lube, Great Canadian) & mechanical knowledge to lead our team of technicians. The store manager will have a great attitude and be able to provide fantastic customer service as well as manage staff including, servicing vehicles, recommending services, cash outs & managing any shop issues that may arise.

**Duties and Responsibilities include but not limited to**:

- Oversee all store operations to ensure compliance and quality standards
- Ensure the store is open and closed as per Jiffy Lube guidelines
- Build relationships with Jiffy Lube Guests’ and provide world class customer service
- Accurately capture guests’ product needs and provide updates throughout the process
- Listen to client complaints and assist in addressing their issues and resolving challenges
- Assist Techs perform Jiffy Lubes’ Signature Service oil, routine preventative maintenance, vehicle testing, diagnosis, service and repair.
- Check, communicate and fill necessary fluids.
- Complete additional ancillary services requested by guest.
- Observe lower bay quality inspection as well as perform upper bay quality inspection to ensure zero defections.
- Taking payment for services.
- Stocking shelves and putting away inventory.
- Replacement of vital car fluids (e.g. coolant, transmission, and transfer case fluid)
- Replacement of parts (e.g. air filters, cabin air filters, headlights, taillights and wiper blade replacements)
- Refilling performance enhancers to ensure the car runs smoothly (e.g. engine stop leak, oil treatment, and conditioners)
- Other house keeping duties as assigned.

These are just a few things which would be required. Potential mangers would already know what is required.

Expected hours: 50hrs per week

Pay: $72,000.00 per year

Work Location: In person

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