Collision Center Estimator

1 week ago

Markham, Canada CSN Bayview Steeles Auto Collision Center Full time

Bayview & Steeles Auto Collision Center is a prominent collision centre that has provided high quality service to customers across the Greater Toronto Area for more than 40 years. Our mission is to provide the highest quality of workmanship while building a lifelong relationship with our customers. We train all of our technicians and use the latest in equipment technology to ensure vehicles are repaired to their original factory specifications. As a member of the Collision Solution Network (CSN), a network of independent collision centers that qualifies to be the leaders of the collision industry, customers can be confident that they are receiving the best service in the business.

Bayview & Steeles is looking for a Collision Center Estimator who will work under the direction of the manager to accurately assess the damage of vehicles, and document needed repairs and parts replacement on the damage appraisal. This position will work closely with CSRs, technicians, and insurance adjusters.

**Responsibilities**:

- Assure that each vehicle is in a position that a complete and accurate damage appraisal is possible and that any needed disassembly is accomplished
- Inspect the vehicle for damage to the structure, sheet metal, mechanical, electrical, glass and interior components and necessary refinishing to bring the vehicle to pre-accident condition
- Note any non-collision damage or maintenance issues that may need repair
- Specify all needed repair operations, replacement parts and labor operations and/or sublet operations to be performed
- Review current estimating guide procedure pages to assure that all needed but not included operations and parts or materials are specified
- Prepare the computerized damage report
- Communicate with the CSR, customer, and insurance adjuster as needed to obtain approval for the repair (sell the repair)
- Review damage appraisals with technicians as appropriate to clearly explain needed repairs, any customer pay items, and special instructions
- Follow-up on any repairs requiring supplements to promptly obtain approvals
- Audit insurance estimates for proactive supplements

**Requirements**:

- A minimum of 3 years damage estimator experience in an auto collision center
- Thorough understanding of vehicle construction, estimating guides, procedure pages, and insurer needs
- Strong interpersonal skills, including those related to conflict resolution and negotiation
- Detail-oriented with a dedication to quality
- Knowledge of Mitchell Connect Estimating, Audatex Qapter Estimating, and Body Shop Connect Management softwares is an asset

**How to Apply**

**Job Types**: Full-time, Permanent

**Salary**: $24.00-$27.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- Monday to Friday

COVID-19 considerations:
**Experience**:

- damage estimator: 3 years (required)

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