Order Management Associate

7 days ago

Cambridge, Canada JAMESWAY INCUBATOR COMPANY Full time

The Order Management Associate (12-14 month Mat Leave position) is responsible for the timely and accurate preparation of project proposals, order processing and document control, providing the best order fulfillment experience possible. With a focus on operational excellence and customer satisfaction, the Order Management Associate will ensure that customer orders are managed with a combination of speed, quality, and accuracy. Working with the sales team and other functional areas to help problem solve and proactively mitigate potential issues in support of JCMI customers worldwide.

**Essential Duties**:

- Prepare project proposals in coordination with sales teams and customers
- Liaise with various departments to ensure timely and accurate delivery of projects to customers
- Order entry into Infor Cloud Suite ERP system
- Keep customers proactively informed about the status of their orders
- Maintain a high degree of accuracy and completeness on Order Due Dates, ensuring current information is maintained in the ERP system
- Assist with maintenance of item pricing
- Document control
- Work with freight forwarders in obtaining freight rates for project proposals
- Provide ongoing sales support based on various needs, history, lead times, etc.
- Initiate and conduct order review and internal meetings
- Provide coverage and support to other Order Management Team members
- Other duties as assigned

**Knowledge & Skills**:

- Self-starter requiring mínimal supervision to accomplish assigned tasks.
- Ability to multitask and reset priorities as demands change.
- Ability to work independently and in a team, in a fast-paced environment.
- Excellent analytical and organization skills to ensure the accurate and timely completion of assigned responsibilities.
- Ability to work cooperatively and professionally with Sales Representatives and other functional areas to provide the most complete and comprehensive support possible.
- Strong written and oral communication skills.
- Effective Time Management skills.
- Proficient with Microsoft Office Products; Word/Excel/PowerPoint, with advanced Excel skills.
- Spanish language written and verbal an asset.
- ERP experience in a manufacturing setting is considered an asset.

**Education and/or Experience**:

- High School Diploma or Post-Secondary Education
- Minimum of 3 years work experience in a manufacturing environment preferred.

**Job Types**: Fixed term contract, Full-time

Pay: $50,000.00-$55,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

**Experience**:

- Order management: 3 years (preferred)

Work Location: Hybrid remote in Cambridge, ON N1R 7L3

  • Order Management Associate

    7 days ago

    Cambridge, Canada JAMESWAY INCUBATOR COMPANY Full time

    The Order Management Associate is responsible for the timely and accurate preparation of project proposals, order processing and document control, providing the best order fulfillment experience possible. With a focus on operational excellence and customer satisfaction, the Order Management Associate will ensure that customer orders are managed with a...

  • Order Management Associate

    3 days ago

    Cambridge, Canada JAMESWAY INCUBATOR COMPANY Full time

    The Order Management Associate is responsible for the timely and accurate preparation of project proposals, order processing and document control, providing the best order fulfillment experience possible. With a focus on operational excellence and customer satisfaction, the Order Management Associate will ensure that customer orders are managed with a...

  • Order Picker

    1 week ago

    Cambridge, Canada Nemcor Inc Full time

    **We are looking for some energetic individuals to join our TEAM! Nemcor is a home têxtile distribution company and a great place to build your career!** **Summary**: **Minimum Job Specifications**: **Job Duties**: 1. Fulfills customer online orders by carefully selecting products throughout the warehouse. 2. Organize and stage orders prior to courier...

  • Customer Order Management Representative

    1 week ago

    Cambridge, Canada Fuchs Lubricants Full time

    MOVING YOUR WORLD by focusing on your success: FUCHS offers a challenging and rewarding working environment where employees are encouraged to develop and grow. We stand behind our core values: trust, creating value, respect, reliability, and integrity. Ours is a culture that fosters creativity and empowerment, values work/life balance, and gives you the...

  • Back Order Support Management Coordinator

    2 weeks ago

    Cambridge, Canada Air Liquide Full time

    Back Order Support Management Coordinator – Air Liquide Air Liquide Canada is hiring for a Back Order Support Management Coordinator in Cambridge. The candidate will ensure excellent service to designated customers, monitor orders continuously, and manage the order process up to delivery and invoicing. Key Responsibilities Receive and enter orders into the...

  • Back Order Support Management Coordinator

    1 week ago

    Cambridge, Ontario, Canada Air Liquide Full time $60,000 - $90,000 per year

    How will you CONTRIBUTE and GROW? Air Liquide is Hiring for a Back Order Support Management coordinator in CambridgeAt Air Liquide Canada, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We are looking for you...

  • Associate

    5 days ago

    Cambridge, Canada No Frills Full time

    Location: 980A Franklin Blvd, Cambridge, Ontario, N1R 8R3 We have opportunities for hard working, energetic and reliable people just like you. **Job Description**: - Job Description - Responsibilities: - The basic function of the Associate Manager position is to directly manage the productivity of all store staff on behalf of the owner/manager to ensure...

  • Warehouse Associate

    2 weeks ago

    Cambridge, Canada Mackenzie Associates Full time

    **Job Overview** We are seeking a dedicated and detail-oriented Warehouse Associate to join our team. You will be responsible for various tasks related to warehouse operations, including order fulfillment, shipping and receiving, as well as maintaining a clean and organized work area. **Duties** - Operate warehouse equipment including pallet pump trucks,...

  • Condominium Manager

    1 week ago

    Cambridge, Canada Tribe Management Full time

    Who we are Tribe Management, part of the Tribe Property Technologies family, is the sixth largest strata/condo and rental management company in Canada with offices in downtown Vancouver, Delta, Victoria, Kelowna, Kamloops, Calgary and Cambridge. Our Tribe Management division specializes in condo and rental management services. We are responsible for the...

  • Order Entry Specialist

    2 weeks ago

    Cambridge, Canada Brookstone Windows & Doors Full time

    **Join one of Canada’s fastest growing businesses. #20 in Canada in 2020.** We’re growing really fast, almost too fast, and we need motivated, smart individuals to help us manage our growth while maintaining our great reputation with our team and our customers. The Order Entry Specialist will play a critical role in ensuring seamless order processing...