Product Training Coordinator

1 week ago

Richmond Hill, Canada WellnessLiving Full time

**Title**: Product Training Coordinator

**Location**: Richmond Hill, ON

**Salary**: Based on Experience + Benefits + Vacation

**Term**: Full time, Permanent

**About Us**:
WellnessLiving is one of the fastest-growing software companies in North America, with over 10 million users worldwide Thousands of business owners in the fitness, wellness, yoga, music, dance, and martial arts industry love our platform as it helps grow their business through dynamic and innovative features. We are passionate about providing entrepreneurs optimal solutions to help them run their business with ease.

Known as the software company with a heart, we are extremely customer-focused. Our clients are our number one priority and we do all we can to make sure their business needs are being fulfilled. With a growing community of clients and offices globally, our mission is to be the all-in-one software solution that propels businesses forward

**About You**:
**Responsibilities**:

- Plan and implement internal training initiatives with the overall objective of continually improving the product knowledge of individual teams and departments throughout WellnessLiving
- Plan, create, and implement training courses and materials within the company LMS for each department
- Educate employees on the newest updates to the company’s business management software
- Plan and host customer-facing training webinars on the software
- Review and maintain the training materials for all departments, ensuring that all materials are accurate, up to date, and effective
- Work with the heads of each department to learn and understand how their teams work and what training is required to best perform their job

**Skills & Qualifications**:

- Post-secondary education in Adult Education or a certification in Adult Education from a recognized institution
- 2+ years of relevant experience in training and development, experience in the software field is an asset
- Proficient in MS Office, PowerPoint, and eLearning software is an asset
- Ability to multi-task in a fast-paced environment
- Understanding of effective teaching methodologies and tools
- Phenomenal communication, presentation, and public speaking skills
- In-depth understanding of traditional and modern training methods including workshops simulations, eLearning, and coaching

**Benefits**:

- Extended health care
- Vision care
- Vacation & paid time off
- Life insurance
- EAP
- Flexible working hours
- Work from home opportunities
- Company events & social hours
- Dental care
- Casual dress
- On-site parking
- Discounted/free food

Please note that those who meet the qualifications for the position will be contacted directly.

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