Sales & Operations Coordinator (Frozen Food / Cpg)

4 days ago

Calgary, Canada H & M Food Ltd Full time

**About the Role**

We are a growing food manufacturing and distribution company seeking a **Sales & Operations Coordinator** to support our supermarket channel operations. This role involves coordinating sales activities, managing daily communication with store contacts, supporting logistics arrangements, and ensuring smooth operational flow across multiple regions.

**Key Responsibilities**

**1. Retail & Client Coordination**
- Maintain regular communication with supermarket department managers
- Support daily needs related to replenishment, product availability, merchandising, and basic promotional activities
- Monitor store-level product movement and gather feedback

**2. Order & Delivery Coordination**
- Collect and organize customer orders
- Arrange transportation with logistics partners and track delivery status
- Assist with resolving basic delivery issues such as shortages or mis-shipments

**3. Inventory & Warehouse Support**
- Update inventory data and track product levels
- Communicate with warehouse teams regarding stock, pick-ups, and restocking needs

**4. In-Store Demo Support**
- Schedule sampling/demo staff and coordinate necessary materials
- Communicate demo details with stores and ensure smooth execution

**5. Administrative & Reporting Tasks**
- Maintain simple sales and inventory spreadsheets
- Assist with invoicing, payment follow-ups, and general documentation
- Prepare routine internal reports as needed

**Qualifications**
- Strong communication and organizational skills
- Detail-oriented, proactive, and able to multitask
- Comfortable working in a fast-paced environment
- Experience in retail, sales coordination, operations, logistics, or the food industry is an asset (not required)
- English fluency; additional languages are an advantage

**What We Offer**
- Competitive compensation based on experience
- Opportunities for career growth within a rapidly expanding business
- Supportive team environment and training provided

**Experience**:

- B2B sales: 2 years (required)

**Language**:

- Mandarin and English (required)

Work Location: Hybrid remote in Calgary, AB

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