Assistant Director of Food
2 weeks ago
**Position Title**: Assistant Director of Food & Beverage
**Position Reports to**: Director of Food & Beverage
**Salary**: $80,000 annually, Benefits, Incentive
**Employment**:Year-round, Full-Time
Fox Harb’r Resort is a 5 Star, 4 Diamond property nestled along the coast of the Northumberland Strait in Wallace, Nova Scotia. We are offering a unique opportunity for you to experience a 5 Star Luxury work environment. With this opportunity you will be presented with a distinctive career, experience, and benefits in a World Class setting.
**General Description**: The Assistant Director of Food & Beverage supports the strategic and day-to-day leadership of all dining operations at Fox Harb’r Resort, including Cape Cliff, Willard Pub, In-Room Dining, Banquets, Special Events, and Seasonal Outlets. This role acts as a key liaison between service teams, culinary leadership, and the Director of Food & Beverage to ensure consistent delivery of world-class guest experiences that align with the resort’s Forbes-level standards and brand identity.
**Qualifications & Requirements**:
- Minimum 5 years of progressive leadership experience in luxury hospitality, fine dining, or resort operations.
- Proven ability to lead multi-outlet operations and large, diverse teams.
- Strong financial acumen and familiarity with POS, inventory, and scheduling systems (e.g., Agilysys, Eatec, 7Shifts).
- Excellent communication, interpersonal, and conflict-resolution skills.
- WSET or comparable wine/spirits certification considered an asset.
- Must be detail-oriented, guest-focused, and able to work flexible hours including evenings, weekends, and holidays.
**Responsibilities**:
**Operational Leadership**
- Oversee daily operations across all F&B outlets, ensuring exceptional service, product consistency, and operational efficiency.
- Support outlet managers with scheduling, labor forecasting, inventory management, and cost control.
- Conduct regular floor presence and service audits to maintain luxury standards and team accountability.
- Collaborate closely with the Executive Chef and culinary team to ensure seamless kitchen-to-service coordination.
**Guest Experience & Service Standards**
- Maintain Forbes, AAA, and Fox Harb’r service standards across all dining outlets.
- Handle guest feedback and complaints with professionalism and follow-through, ensuring prompt resolution and service recovery.
- Support development of unique culinary and beverage experiences, including wine dinners, themed events, and seasonal activations.
**Financial Management**
- Assist in budget development, P&L review, forecasting, and achieving departmental financial goals.
- Track outlet revenues and labor performance, identifying areas of opportunity and recommending solutions.
- Ensure strict adherence to cost of sales, inventory control, and cash-handling procedures.
**Team Development**
- Support the Director of F&B in recruiting, onboarding, training, and mentoring management and hourly teams.
- Conduct performance evaluations and help create professional development plans for key team members.
- Promote a positive and collaborative culture rooted in respect, accountability, and guest focus.
- Strategic Support & Administration
- Partner with the Director of F&B on long-term departmental projects, renovations, and new concept development.
- Contribute to menu planning, wine and beverage list development, and service SOP documentation.
- Participate in leadership meetings and cross-departmental initiatives supporting overall resort success.
**Working Conditions**
- Fast-paced, high-end resort environment requiring constant attention to detail and professionalism.
- Frequent standing and walking; occasional lifting of up to 25 lbs.
- Exposure to a variety of indoor and outdoor environments depending on event location and season.
**Why Fox Harb’r Resort**
- Fox Harb’r Resort offers a unique opportunity to work within one of Canada’s premier luxury destinations. Team members enjoy a supportive environment, professional growth opportunities, competitive compensation, benefits, and the chance to contribute to a culture defined by excellence, hospitality, and community.
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Assistant Director of Food
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