Guest Experience Specialist
2 weeks ago
**Additional Information** Night Shift
**Job Number** 23097558
**Job Category** Rooms & Guest Services Operations
**Location** Residence Inn Montreal Downtown, 2045 Rue Peel, Montreal, QC, Canada
**Schedule** Part-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
**JOB SUMMARY**
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the Experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists - to get it right for our guests and our business each and every time.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
**_
- Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while employees provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in team work and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. Find Your World at Residence Inn by Marriott.
-
Guest Experience Manager
2 weeks ago
Montréal, Canada Premiere Suites Montreal Full timeOverview: The Guest Experience Manager is responsible for communicating with our guest throughout their stay to ensure an exceptional experience. This role is integral to our day-to-day operations; ensuring close communication with the team preparing our suites, our sales team for requests and availability, and organizing maintenance and repairs with outside...
-
Montréal, Canada InterRent REIT Full time8405 Place Saint Charles offers a unique rental lifestyle along the Brossard waterfront. Comprised of 254 units, this luxury apartment building located on the South Shore, offers modern suites and ample amenities. If you want to be a part of a team that works hard, plays hard whilst providing the highest level of service to our residents, read more about...
-
Customer Experience Specialist
3 days ago
Montréal, Canada GURUS Solutions Full timeOur Customer Experience Specialist will focus on maintaining and growing the company's existing relationships with clients by leveraging Gurus' solutions and services. You will be assigned to specific clients with the task to foster meaningful long-term partnerships with them. The Customer Experience Specialist role is to understand the customer's needs,...
-
Customer Experience Specialist
22 hours ago
Montréal, Canada SharkNinja Full timeSharkNinja is the company behind the hugely successful Shark and Ninja brands. Our mission is to delight our consumers with innovative products, and to positively impact people’s lives every day in every home around the world! - The Consumer Experience Specialist will be responsible for designing and reporting out of both pre and post purchase experience...
-
Guest Service Specialist
6 days ago
Montréal, Canada Corporate Stays Full time**Department**: Guest Services **Location**: Montreal If you are interested in joining a successful entrepreneurial company with room to grow your professional development, if your career goals include joining a dynamic and talented team as part of an awesome, quickly expanding company, then read on... You are a highly motivated self-starter; You are...
-
Montréal, Canada La Grande Roue De Montreal Full time**À La Grande Roue de Montréal, l’expérience inoubliable de nos clients est au cœur de nos priorités. Nos produits et services, qui doivent être impeccables et au-delà des attentes, constituent un élément essentiel de cette expérience de marque.Le ou la représentant(e) de l’expérience client est responsable de s’assurer que chaque visite...
-
Customer Experience Specialist
22 hours ago
Montréal, Canada Ubisoft Full timeCompany Description Ubisoft’s 20,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow...
-
Costumer Experience Specialist
22 hours ago
Montréal, Canada Ubisoft Full timeCompany Description Ubisoft’s 20,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow...
-
Guest Lecturer
6 days ago
Montréal, Canada Next-U Education Full timeob Offer: Guest Lecturer for Game Culture Course Position: Guest Lecturer Subject: Exploring Game Culture: Historical, Sociocultural, and Economic Perspectives Location: UQAM **Responsibilities**: Understanding Game Culture: - Deliver engaging lectures on the historical, sociocultural, and economic dimensions of game culture, tracing its evolution from...
-
Customer Experience Specialist
23 hours ago
Montréal, Canada ALKHEMIST Full time**Overview** As a Customer Experience Specialist (CES) at ALKHEMIST House, you will play a crucial role in delivering on our brand promise to provide an extraordinary experience to each and every client. Your responsibilities will cover all aspects of the customer experience except for actual treatments and products. You will be the first point of contact...