Technical Business Lead Analyst

**Requisition ID**: 155485

Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.

**Technology Business Lead**

**Purpose**

The Technology Business Lead's primary role is to elicit, analyze, validate, define and write the business

requirements and technology independent processes and solutions that meet the needs for various

business areas. This role will bridge the gap between the business and technology solution providers

(e.g. vendors, infrastructure team and development team). The Technology Business Lead is usually

involved in medium and large size projects including critical programs.

The Technology Business Lead has years of deep, practical business analysis experience with repeated

practice in a variety of complex situations. The Technology Business Lead is expected to act as a mentor

to Project Analysts and Business Analysts. The Technology Business Lead will also support requirements

related project activities across the lifecycle of the project (e.g. design and development, testing,

implementation). The Technology Business Lead will report directly to the Senior Manager of Business

Analyst in the IT Dept.

**Is this role right for you?**
- Work with the Project Owner, Project Sponsor and Project Manager to document the project vision

and the project’s scope.
- Responsible to thoroughly understand and communicate stakeholder requirements and distribute

relevant information, documentation and artifacts to project stakeholders.
- Responsible for the preparation, completion and compliance of business requirements based on

business needs.
- Elicit requirements using interviews, document analysis, requirements workshops, surveys, use

cases, scenarios, business analysis and workflow analysis.
- Supports the Project Manager/Lead or Product Owner to manage requirements related activities

and deliverables throughout the project life cycle (e.g. change requests, issues, risks, schedules,

status reporting etc.).
- Work with the Project Delivery Teams to identify, anticipate, assess, manage and resolve issues and

risks related to requirements' activities and deliverables.
- Translate standard business requirements into relevant, IT-specific summaries and instructions.
- Decompose high-level business and user requirements into functional requirements specified in an

appropriate level of detail suitable for use by those who must base their work on the requirements.
- Analyze data related to active and/or proposed projects.
- Proactively communicate and collaborate with external and internal customers to analyze

information needs.
- Work collaboratively with Business and IT staff to develop and maintain thorough knowledge of

product, system and process capabilities, ensuring precise communications between IT and

stakeholders, technical compatibility and user satisfaction.
- Serves as the conduit between the business, external vendor and IT through which requirements

flow.

**Skills you need to succeed**
- 5+ years of experience in a Technology Business Lead role with preference in the digital space

(Mobile, Web/Online)
- Project management experience is an asset
- Comprehensive and working knowledge of both Software Development Lifecycle (SDLC)

methods including waterfall and agile or a hybrid
- Extensive experience with aligning stakeholders and communicating information that enables

leaders, teams and stakeholders to have transparency on the underlying issues and potential

solutions in varying settings including workshops, small group sessions or one-on-one meetings
- International Institute of Business Analysis (IIBA) certification is an asset
- Excellent knowledge of the various disciplines of a software development lifecycle (i.e.

requirements management, analysis and design, testing, implementation, deployment, change

configuration and management, etc.)
- Strong business analysis skills required, including a thorough understanding of how to interpret
- Technical background is considered an asset
- High proficiency in MS Word and MS Visio, with demonstrated experience using other
- Working knowledge in the use of JIRA / Confluence
- Strong presentation, facilitation, analysis and problem solving skills
- Able to work independently with focus on time management to meet deadlines
- Ability to deliver seamless execution whether on-site or remote
- Ability to work in a fast paced, demanding and rapidly changing environment
- Effective leadership skills
- Detail-oriented with a high degree of accuracy and results-oriented; be diligent and work with a

sense of urgency
- Very strong or