Food & Beverage Attendant/cafe Server - The

**Job opening criteria**:
Jobs:

- WaiterPlaces:

- Tofino, CanadaConditions:

- Permanent contract
- Full Time
- Telework not accepted

**The company**:
Working at the Wickaninnish Inn, a Relais & Châteaux property, means experiencing a lifestyle beyond the ordinary and collaborating with a team of passionate, trained professionals focused on delivering the highest standards in hospitality. As a small and dedicated team, every role plays an integral part in creating and delivering extraordinary guest experiences. Achieving the highest service levels attainable requires an engaging and supportive work environment, which is why we pride ourselves on fostering skill development and advancement opportunities. Your Relais & Châteaux experience is a hallmark of service excellence that is recognized and valued around the world.

Be a part of our belief in stewardship of our community and environment. Perched on nature's edge, we have easy access to remote beaches, year-round hiking, surfing and fishing, and a thriving arts community.

The Wickaninnish Inn offers year-round working schedules and temporary** **shared staff housing opportunities for those who qualify, giving you ample time to get out and explore and participate in community events. Join us for your adventure where friendships are forged and acquired skills last a lifetime.

**Job description**:
Join our Restaurant Team as a Food & Beverage Attendant/Café Server, where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as an AAA 4-Diamond Resort and T&L World's Best Hotel. This role involves shifts as both a Café Server and a Food & Beverage Attendant.

The Driftwood Café is named for its massive signature driftwood bar, sourced from the coastal beaches of Vancouver Island. during the day, the Café Server presents a variety of drinks, such as lattes, cappuccinos, and delightful fruit smoothies. Brunch items and sandwich selections are also offered.

Food & Beverage Attendants engage in table service, food running, and room service delivery, as well as ensure the restaurant is set, clean and operating efficiently all while maintaining the highest level of service standards.

**Objectives**:

- Ensure efficient and personalized guest service meeting AAA 4 & 5 Diamond Standards is delivered at all times
- Prepare and serve Barista style coffees
- Describe food & beverages to The Pointe Restaurant standards
- Ensure all allergies and dietary requests are managed
- Preparation and cleanup of Driftwood Cafe and The Pointe Restaurant for ensuing shifts
- Carry Room Service trays between buildings and to guest rooms (indoor/outdoor)
- Food running and complete menu knowledge
- Use of Silverware Point of Sale system
- Clearing and setting tables
- Assisting servers in any way possible
- Stocking and managing inventory levels
- Work with appropriate food handling guidelines
- Balancing of cash-outs
- Please note some duties of this position may change due to COVID-19 operating regulations/standards

When you work at the Wickaninnish Inn, you're part of a family-owned property with roots in Tofino since the 1950s. We have strong growth opportunities and, if possible, always hire from within first when promotions are available. We want to see our staff thrive; which is why, alongside the following benefits, we want to support them as members of our community outside of their professional roles. We sponsor many local events and offer opportunities for staff to put paid hours towards volunteering efforts. We have a number of interest committees - Sustainability Committee, Staff Committee and Health and Safety Committee-where team members have a direct impact and influence the way we operate. Lastly, working under the Relais & Châteaux banner enables staff to move on to amazing properties throughout the world if they are interested in pursuing interests and careers outside of Tofino.

A good relationship is built upon mutual and reciprocal appreciation. We value the time and experience you bring to your work; here are some of the benefits and privileges you'll have access to alongside your experience at the Inn: Employment Benefits

**Profile description**:

- Willingness to learn and be constantly challenged to grow with the service team
- Previous restaurant serving experience
- General knowledge of food, wine, beer and spirits
- An appreciation of customer service and attention to detail
- Professionalism and positive attitude in every aspect of the position
- Consistent punctuality and dedication
- Ability to successfully work alone and/or in a team environment
- Ability to work quickly and efficiently in a fast paced fine dining environment
- Ability to lift and carry up to 30 lbs/13.6 kgs
- Self-motivation to continually advance your knowledge about our food and beverage offerings
- A calm, polite and approachable demeanour
- Ability to maintain all COVID-19 operating regulations/standards
- A mutual understandin