Product Manager

Product Manager (PCF Online Services)
- 405 Av. Ogilvy, Montréal, QC H3N 1M3, Canada
- Employees can work remotely
- Full-time
- Department: Production
- Location: CA, Montreal (Remote/Hybrid)
- Project: Back Office

**Company Description**:
People Can Fly is one of the leading independent AAA games development studios with an international team of hundreds of talented individuals working from offices located in Poland, UK, US, and Canada, and from all over the world thanks to our remote work programs.

Founded in 2002, we made our mark on the shooter genre with titles such as Painkiller, Bulletstorm, Gears of War: Judgment, and Outriders. We are one of the most experienced Unreal Engine studios in the industry and we are expanding it with in-house solutions called PCF Framework.

Our creative teams are currently working on several exciting titles: Gemini is our new project being developed with Square Enix; Bifrost, Victoria and Dagger are projects we're growing in the self-publishing model. We also have one project in the concept phase - Red; as well as two projects in VR technology - Green Hell VR and Thunder - a new project based on one of the IPs from the Group’s portfolio.

With over 20 years of experience, PCF sets out to explore new horizons. We aim to combine our expertise with creativity of the best and most forward-thinking talents in the industry to work together on the new generation of action games for the global gaming community.

People Can Fly is looking for a business minded Product Manager with technical understanding and a proven track record in delivering Software as a Service (SaaS), who will be responsible for developing the shared front-end and backend functionality of both internal and player-facing online services used in the games, produced by People Can Fly.

These server-deployed services include game server orchestration, user account management, authentication, player inventory, cross-platform squad/lobby, running events, cross-platform friends lists / clans, matchmaking, in-game economy, dynamic game tuning, voice chat and many others.

The role involves capturing requirements from the publishing stakeholders, PCF’s central tech team and our game teams, understanding and representing the needs of our players and based on those, setting up business objectives and a corresponding product strategy for the PCF’s online service platform.

As a Product Manager, Online Services, you will be expected to act as a communicator, coordinator, organizer, and facilitator within the Online Services team. You will be responsible for communicating progress and risks to key stakeholders while ensuring requirements compliance as well as managing product risks and deliverables. You will be expected to collaborate with other leads/managers in allocating resources and be involved in shaping the product features and roadmap.

This is a great position for someone with a strong background in technology and operating live services, but with aspirations for and strong skill sets in production or project management.
- Collaborate with game development teams, product managers, operations teams, devops and security teams to Interpret business requirements and articulate the business needs to be addressed
- Establish shared vision for PCF Online Services product across the company and building consensus on priorities leading to product execution
- Create and execute a product roadmap through close collaboration with senior leadership (tech, business and product), operations and engineering teams
- Build the Online Services team in accordance with the needs and requirements of the organization for GaaS games delivery and operations
- Lead the online services team in creating, operating and assisting in the integration of online systems and solutions spanning backend services, Web apps and SDKs
- Responsible and accountable for team efficiency, communication, managing product iterations, feed and validation of progress with PCFF and production teams
- Evaluate and recommend tools, technologies and processes to ensure the highest quality product platform
- Liaise with third parties to define our technology stack and help the company make the right business decisions by evaluating and communicating the opportunities, costs and value of various alternatives
- Serve as a lead point of contact and ensure ongoing, transparent communication with a focus on expectations fostering trust with internal stakeholders and external partners
- Champion and oversee the adoption of the platform within game teams and ensure acceptance and delivery of value throughout the organization and externally to our player base
- Communicate project status to key stakeholders and assess and address risks
- Define and analyze metrics that inform the success of products, develop insights, and implement improvements

**Qualifications**:

- 6-8 years of experience as a product manager in a SaaS/cloud-driven company
- Successfully compl