Program Manager

**SUMMARY**:As a member of the Youth Resource Centre Team, the Program Manager Youth Resource Centre will coordinate and assist with the daily business operations nurturing an organizational culture in our work environment that promotes alignment with our organizational performance goals, our espoused organizational core values, and specifically our strategic drivers of becoming youth-centric, a center of excellence and building culturally safe services and programs.

The duties and responsibilities are carried out within a trauma resiliency-informed framework. Duties are performed within a team environment that focuses on establishing collaborative and trusting relationships. Providing culturally competent services and ensuring youth safety, choice and control are priorities at The Link.

**PRIMARY RESPONSIBILITIES**: of the Program Manager, Youth Resource Centre include, but are not limited to:

- In consultation and collaboration with the Leadership and Operational teams, the Youth Resource Centre Program Manager coordinates and implements strategies, plans, programs, projects, tools, data and reports
- Implements annual and operational plans to ensure vertical and horizontal alignment with the goals of the organization
- Ensures accountability to achieve the strategic directions of the organization
- Motivates, leads and supervises the Youth Resource Centre team members in order to achieve the aims of the organization
- Coordinates and maintains reporting expectations for the program
- Participates in the development of a balanced operational budget for The Link: Youth and Family Supports on an annual basis
- Represents The Link: Youth and Family Supports both externally as well as internally
- Promotes and complies with various legislations (i.e. Workplace Safety and Health Act, adhering to Public Health Orders (COVID-19), Human Rights Act, Department of Families Licensing standards)
- Promotes and liaises with the external environment to determine the future needs and direction of the program
- The Program Manager of the Youth Resource Centre will be responsible for the performance and attendance management of staff
- Ensures casework is based on the program purpose statement
- Implements program policies
- Prepares and works within a budget for the program
- Undertakes new endeavors based on community and organizational needs - i.e. The Link database and other modernization initiatives
- Networks with collaterals and community resources and addresses external requests
- Attends team meetings and training as required
- Other duties as requested

**QUALIFICATIONS**:

- A Human Services degree or a management or related degree, diploma or certificate (a combination of experience and education) will be considered.
- Five (5) years of related experience with at-risk youth
- Five (5) years of leadership experience, leading teams and programs
- Effective problem-solving ability and strong communication skills.
- The ability to work independently and as a part of a team.
- Person-focused crisis resolution and clinical counseling experience
- Business management and public relations training preferred, but not required
- Knowledge of Strength-based philosophy and knowledge of Aboriginal culture and language preferred

**CONDITIONS OF EMPLOYMENT**:

- Willingness to obtain necessary training as per the organization's training policy including: Crisis De-escalation, NCI, Applied Suicide Intervention, Colonization Awareness and Child Development
- Emergency First Aid and CPR Level C or willingness to obtain
- Satisfactory Criminal Record Check with Vulnerable Sector Search, a clear Child Abuse Registry check with acceptable Prior Contact checks and a clear Adult Abuse Registry check, all done within the last 3 months

Accommodations are available for applicants with disabilities upon request. If you are contacted by The Link regarding a job opportunity, please know that you are welcome to request accommodation at any point in the process. All information received regarding accommodations will be kept confidential.

**The Link is committed to the health and safety of its employees, people we serve, stakeholders, and the community. The Link requires proof of full vaccination against COVID-19, in a manner that is approved by Health Canada, as a condition of employment. (Accommodations will be made for those who are exempt from receiving the vaccine due to legitimate, established reasons in accordance with The Human Rights Code of Manitoba. In these cases, appropriate supporting documentation will be required.)**

**SALARY**: Dependent upon qualifications and experience

**HOURS OF WORK**: Full-time - 80 hours bi-weekly. This position is required to work a variety of shifts including days, evenings, weekends, overnights and holidays.

**HOW TO APPLY**:Applicants must demonstrate in their resume and cover letter how they meet the requirements of the position.

Please submit a cover letter and resume (in word of PDF).