SAP CRM

2 weeks ago

Quebec City, Canada INNOOVA Full time

This is a remote position.

Bachelor’s degree or diploma/college degree in Computer Science, Information Systems or an equivalent discipline.
- Minimum 3 years of experience in SAP CRM functional. Additional knowledge of CRM technical (ABAP OOP, Model View Controller Programming, BSP Workbench Component, One Order Framework) is preferable.
- Minimum 1 full SAP life-cycle CRM experience, including post go-live production support.
- Excellent interpersonal relations and demonstrated ability to work with others effectively in team environment.
- Superior verbal and written communication skills
- Proven analytical skills and systematic problem solving
- A positive attitude, someone who likes to learn, someone who is happy to share
- French speaking will be highly desirable
- Work with the Human Resources Recruitment & Staffing team on a larger project of the Integration between SAP and Success Factors -Develops the project work plan, work breakdown structure, and schedule using a designated project management tool for project team usage -Project Plans include sufficient task level detail to capture known dependencies and major milestones -Management of all projects assigned to oversee -Utilize effective project and time management skills to manage multiple projects simultaneously -Ensure all projects are consistent with overall customer objectives and strategic plans -Manage the day-to-day activities of cross-functional project teams and ensures the adherence to the project plan -Work to control change, timeline, and project scope to accommodate approved changes -Produces timely, detailed summaries and high level reports -Ensure proper quality assurance and user acceptance of solutions prior to implementation -Review and finalize deliverables and monitor quality control -Management of all resources assigned to projects -Proactively identify project and staff related issues -Work with Change Management Leader -Performs other related duties as required

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