Tour and Sales Coordinator

**Job Title**:Tour and Sales Coordinator

**Job Status**: Permanent

**Start Wage**: $54,000 per annum

**Summary of Position**:
**Responsibilities**:

- Responsible for assisting with tour and wholesale market
- Prepare sales proposals, estimates and agreements on behalf of Sales team and ensure this is completed in a timely manner
- Quickly respond to all leads in partnership with Sales Manager and maintain strong relationships with clients
- Accurately enter and maintain Opera database with group bookings, prospected lead lists and record details from client communication
- Prepare contract files, collect deposits, ensure file accuracy, and confirm all details before handing over to the Event Department
- Support and act as an ambassador to the Sales Team while they are out of the office
- Perform site inspections when required and assist with FAM visits and client events
- Participate and contribute in Sales meetings
- Manage booking pace and month end reporting
- Manage and order promotional material, including Sales and Events team gifts and giveaways in partnership with Director of Sales & Marketing Manager
- Conduct and handle a meeting space only site or outside sales calls from time to time
- Support Sales and Events Coordinator while out of the office or on vacation
- Any other duties deemed necessary to fulfill the role

**Job Requirements**:

- Minimum two years of experience in Events, Sales or a Reservations department in hospitality and tourism industry
- Post-secondary education in Hospitality & Tourism Management or related field an asset
- Confident, well groomed, professional presentation and demeanor
- Extensive administrative experience is required
- Excellent written and verbal communication skills is required
- Positive “can do” attitude is required
- Ability to work well independently as well as a member of multiple, integrated teams
- Proven organizational skills with the ability to establish work priorities and remain flexible in working hours
- Passion for guest service
- Excellent interpersonal skills
- Excellent written and verbal communication skills
- Excellent time management skills
- Highly organized, results-oriented with the ability to be flexible and work well under pressure
- Intermediate to advanced computer skills using MS Word, Excel, PowerPoint, Outlook
- Knowledge of Opera Property Management System is an asset
- Must be able to embrace the 4 core values of the Laurel Point Inn: Excellence, Respect, Curiosity and Stewardship

**Reports To**: Director of Sales and Marketing

What’s in it for you?
- Competitive Wages
- A fun & friendly workplace culture that embraces diversity
- Cross-training opportunities to grow your skills
- Best staff meal in town and by the way, it’s free
- Complimentary parking on non-restricted days during the off-season
- Comprehensive benefits package
- Colleague of the month recognition program
- Summertime volleyball on Sticky Wicket rooftop, BBQs on our stunning Terrace patio, free themed year-end Gala to thank you
- Aura waterfront restaurant + patio staff discount - 50%
- Need a staycation? We’ve got you covered, after your 1-year work anniversary, enjoy a complimentary one-night stay including breakfast for 2
- Friends & Family hotel discount _(so you can show off your amazing workplace)_
- Industry discounts
- Workshops
- Cross-training opportunities
- Skill and advancement training programs
- Shower and locker facilities

Thank you for considering Inn at Laurel Point as your employer of choice

**Job Types**: Full-time, Permanent

Pay: From $54,000.00 per year

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Work Location: In person