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Account Representative

2 weeks ago

Red Deer, Canada Enerflex Ltd Full time

**Summary**:
Reporting to the Regional Branch Manager, the purpose of the **Account Representative** is to maintain and grow relationships with current and future customers of Enerflex Ltd. to achieve sales and grow revenue.

**Responsibilities and Duties**:

- Liaison between Customers and Branch Operations for all ongoing projects across respective Enerflex divisions, products and services, focusing on margin gains and eliminating or reducing margin erosion.
- Develop relationships with new customers for continued territory growth.
- Compile quotes for customer requests.
- Manage relationships with external/internal customers; effectively resolve customer issues.
- Collection of market intelligence for strategic growth opportunities and continued levels of customer service.
- Maintain and track customer equipment accurately throughout the territory.
- Utilize CRM software for weekly sales reports and to update customer information.
- Continuous learning of all Enerflex product lines and equipment to better support customers.
- Travel required throughout Central Alberta Region and other Enerflex locations as required.
- Other duties and projects as assigned.

**Qualifications**:

- 5+ years of experience with Sales and/or an Operations background.
- A post-secondary education/trades certification will be considered an asset.
- Customer-centric, able to maintain satisfied customer relationships while maintaining profit focus.
- Experience in the Canadian natural gas compression and process markets; proven sales, marketing & account management experience in the oil & gas industry is an asset.
- Strong negotiation and conflict resolution skills.
- Technical, analytical, and problem-solving capabilities.
- Excellent organizational and time management skills with the ability to prioritize work to meet tight deadlines.
- Self-starter results oriented and able to work independently with minimum supervision.
- Strong interpersonal skills and the ability to work collaboratively with all levels of management and branch departments.
- Excellent technical, interpersonal and communication skills, which includes strong active listening skills with a focus on asking excellent follow up questions for strong understanding.
- Proficient with MS Applications (Word, Excel and PowerPoint).
- Ability to achieve excellent performance in both individual and team environments.
- Demonstrated ability for on-time performance in a fast-paced work environment.

***:
**About Us**:
**Transforming Energy for a Sustainable Future.** Enerflex is a premier integrated global provider of energy infrastructure solutions, covering gas processing, compression, power generation, refrigeration, cryogenic, energy transition, and water solutions. We proudly employ more than 5,000 highly skilled employees across over 25 countries worldwide.

Enerflex places its core **Values of Integrity, Commitment, Creativity, and Success** into action across all aspects of the business. Our innovation, strong commitment to safety, and superior service to our customers positions us as the optimal partner to meet the needs of the dynamic energy industry.

We foster a culture of ensuring our employees have the tools to do their jobs right, but to also thrive in their roles. We pride ourselves in our competitive wages, extensive rewards programs, celebration of successes of individuals and teams, and are committed to ensuring Enerflex remains a safe and inclusive space for all.

**What Enerflex Offers You**:

- Values Based Organization
- Competitive Compensation
- Safety Focused Culture
- Incentive Programs
- Professional Development Opportunities
- Collaborative in office work environment, supportive team members

**Enerflex is an Equal Opportunity Employer**

Enerflex grants equal employment opportunity to all qualified persons without regard to race, color, sex, age, national origin, religion, genetic information, mental or physical disability, or any other characteristic protected by applicable federal, state, or local law. Equal employment opportunities are provided in recruitment, hiring, promotions, wages, benefits, and other terms, conditions, and privileges of employment.

**Disclaimer**

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, tasks, duties, knowledge, skills, and abilities required.