Customer Service Team Leader

3 days ago

Vancouver, Canada A Global Fashion Company Full time

**Company Overview**:
Join a global fashion company in Vancouver with a commitment to delivering exceptional customer experiences. We are seeking a dedicated and dynamic **Customer Service Team Leader** to manage customer interactions and lead our team to success.

**About the Role**:
**Key Responsibilities**:

- Analyze customer service data to identify trends and improve processes.
- Manage daily tasks and collaborate effectively with the team.
- Solve problems independently and make quick, sound decisions.

**Qualifications**:

- Fluent in English with excellent verbal and written communication skills.
- Strong social skills and a customer-focused mindset.
- Proven ability to manage and analyze tasks effectively.
- Mid-level experience in customer service or a related field.
- Ability to work independently and thrive in a dynamic environment.

**Compensation**:

- Starting at **$21/hour**, with a performance review after 90 days.

**Employment Type**:

- Full-time

**Why Join Us?**
Be part of a global fashion brand where your contributions make an impact. We value innovation, teamwork, and customer satisfaction.

**How to Apply**:
Pay: From $21.00 per hour

Schedule:

- Monday to Friday
- Weekends as needed

Application question(s):

- Will you be able to reliably commute or relocate to Vancouver for this job?
- How many years of experience do you have in customer service within the fashion industry?

Work Location: In person

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