Customer Service Representative-12 to 18 Month

4 days ago

Guelph, Canada Xylem Full time

We’re Hiring for a Customer Service Representative If you are excited and passionate about helping #LetsSolveWater, consider joining our team today **Xylem**, Inc.** is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark **Essential Duties/Principal Responsibilities**: - Participation in Xylem Watermark volunteer activities - Process all customer orders in the assigned area or for the assigned product line(s). - Answer software inquiries relating to product selection and updates - Answer all customer inquires for pricing and delivery information. - Issue RMA's to customers that need to return items. - Make warranty / repair / replace decisions or refer to appropriate person if unsure. Authorizes repair centers for warranty repair up to the value of the item. Issue credit memos as required. - Communicate new product information to the customers. - Communicate any pertinent customer information to the sales reps. - Sell additional products to customers when they are on the phone. - Perform telemarketing functions as required. - Responsible for first attempt for "Get Paid" program resolution. - Open and update customer master records. - Communicate accurate customer pricing information. - Release pick lists to shipping for on-time delivery. - Determine best shipping method for order based on service and price. - Perform back up duties for absent CSR's as applicable. - Other duties as assigned **Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification**: - College diploma or experience in a technical role, preferable mechanical pumps - Minimum one year experience in a similar position. - Excellent computer skills, including, but not limited to Microsoft Word, Excel, Outlook, and Powerpoint and preferably prior experience with BPCS software. - Excellent written and oral communication skills, including the ability to demonstrate courtesy and tact when dealing with customers and co-workers. - Bilingualism an asset **Preferred Qualifications**: **Physical Demands**: - (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)_ - Long periods for sitting, answering phone calls, working at a computer, infrequent ability to move around - Dealing with unhappy or angry customers **Work Environment**: - (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)_ - Typical office environment, use of computer, phone, printer

  • Planner, 12 - 18 Month Contract Full Time

    4 days ago

    Guelph, Canada The County of Wellington Full time

    **The Corporation of the County of Wellington** **Employment Opportunities** Wellington County consistently ranks as one of the safest communities in Canada and is home to vibrant economies, active and inclusive communities, and beautiful landscapes. We are committed to building and maintaining a respectful, inclusive and equitable workplace that is...

  • Consulting Analyst

    2 days ago

    Guelph, Canada Blue North Strategies Full time

    **This is a 12 to 18 month contract position to cover a maternity leave with possibility for extension based on business needs.** **WHO WE ARE** Blue North works exclusively in the social sector as a full-service fundraising agency to help nonprofits connect with donors and grow their fundraising revenue. We work with a wide variety of clients including...

  • Ops. Customer Services Representative

    2 days ago

    Guelph, Canada Gateway Services Inc Full time

    **Job Overview** The Operations Customer Service Representative, reporting into the Operations Care Center Manager, is responsible for a daily route, picking up deceased pets from veterinary clinics and homes, and bringing them back to our care centers for cremation. In addition, the Operations Customer Service Representative will act as an extension of the...

  • Customer Service Representative

    1 day ago

    Guelph, Ontario, Canada City of Guelph Full time

    Job SummaryService Area: Corporate ServicesDepartment: Strategic Communications and Community EngagementDivision: ServiceGuelphWork Location: City Hall, 1 Carden StWork Mode: In-personJob Type and Duration: Temporary, Full Time Vacancy for up to 6 monthsNumber of Open Positions: 1Salary Range: $ $37.67 per hour (Feb 1, 2026 Rate)Affiliation: CUPE Local...

  • Custodian 3 - 18 Month Contract

    1 week ago

    Guelph, Canada University of Guelph Full time

    **Department**:PR Business Operations Position covered by the Collective Agreement with the Canadian Union of Public Employees (CUPE), Local 1334 Temporary full-time from 11/25/2024 to 05/22/2026 Temporary Absence of the Regular Incumbent Initial Shift Assignment: Day - Monday - Friday: 8am - 4:30pm Number of Positions: 1 Area: D2 **General...

  • Customer Service Representative

    4 days ago

    Guelph, Canada Culligan Water of Canada Full time

    Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations. **We want you to join our team at our Guelph location as a Customer Service Representative! Monday to Friday shift.** The...

  • Guest Services Representative

    19 hours ago

    Guelph, Canada Skin Studio Beauty Co. Full time

    Skin Studio Beauty Co. is a high-performing spa and we pride ourselves on our professionalism and client care and are looking to find an individual who does so as well. We are currently recruiting an individual for a leave coverage that excels in customer service, organization and is interested in the beauty industry to work as our part-time Guest Services...

  • Customer Service Representative

    20 hours ago

    Guelph, Canada Ceva Tiergesundheit GmbH Full time

    **Customer Service Representative (Part-Time, 6-Month Contract)** The success of a company depends on the passionate people we partner with. Together, let's share our talents. As a global leader in animal health, Ceva Animal Health believes our success is linked to our passionate people researching, developing, producing and supplying innovative health...

  • Customer Service Representative

    5 days ago

    Guelph, Canada Fabutan Hush Lash Studio Full time

    We've been busy, join Fabutan today! Canada’s largest sunshine brand - Fabutan, is looking for a part time front desk employee. Job requirements: - 18 years of age minimum - Motivated while working towards sales goals - Hard working, self-starter and driven - Friendly, outgoing, and positive - Conscientious and diligent with cleaning - Good time...

  • Customer Service Representative

    7 days ago

    Guelph, Canada UPI Energy FS Full time

    Customer Service Representative - UPI Energy FS - Guelph, ON GROWMARK is an agricultural cooperative serving cooperatives, retailers, businesses, and customers in Canada and the U.S. We provide customers with fuels, lubricants, crop nutrients, crop protection products, seed, construction services, equipment, and grain marketing assistance. In addition,...