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Scheduling Coordinator

3 weeks ago

Mississauga, Canada Jane Lockhart Interior Design Full time

At Jane Lockhart Design, we are dedicated to transforming spaces and making our clients’ vision a reality. Our team of talented interior designers works passionately to create exceptional and personalized interiors. We are seeking a detail-oriented and proactive Interior Design Scheduler to manage client appointments and support our design team’s efforts.

**Position Overview**:
**Key Responsibilities**:

- **Appointment Scheduling**: Coordinate and schedule client consultations, design meetings, and follow-up appointments for the interior design team.
- **Calendar Management**: Maintain and manage the design team’s calendar, ensuring optimal scheduling and minimizing conflicts.
- **Client Communication**: Act as the primary point of contact for clients regarding appointment scheduling, confirmations, and rescheduling requests.
- **Documentation**: Prepare and manage appointment-related documentation, including client information forms and meeting agendas.
- **Coordination**: Work closely with interior designers to understand their availability and project timelines, ensuring effective coordination of appointments.
- **Customer Service**: Provide exceptional customer service by addressing client inquiries and resolving scheduling issues promptly and professionally.
- **Follow-Up**: Send reminders and confirmations to clients and internal team members regarding upcoming appointments and meetings.
- **Reporting**: Generate and maintain scheduling reports, including appointment status, client feedback, and any scheduling conflicts.
- **Administrative Support**: Assist with other administrative tasks related to client management and project coordination as needed.

**Qualifications**:

- **Experience**: Previous experience in scheduling, administrative support, or customer service, preferably in a design or creative industry.
- **Skills**:

- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficiency in scheduling software and Microsoft Office Suite (Word, Excel, Outlook).
- Proficient in google calendar, google drive and google sheets and docs.
- Ability to handle confidential information with discretion.
- **Attributes**:

- Detail-oriented with a proactive approach to problem-solving.
- Ability to work independently and as part of a team.
- Flexible and adaptable to changing priorities and schedules.

**Job Type**: Part-time

Expected hours: 20 per week

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Mississauga, ON L4V 1E8