Operations Manager, Laline

**BRAND: Laline Canada**

**POSITION: Operations Manager**

**WHO ARE WE?**Fox Group (10,000+ employees globally) a leading, fast growing retailor and partner of choice to several well-known retail banners in Israel, Europe, and Canada. In Canada, we currently operate Mango, Laline and Fox Home. Nike is also part of the Fox Group Canada and is operated by Retailors. It is a wonderful time to join our Group with our continued growth and expansion opportunities. We will be sure to turn your retail job into your dream career.

**ABOUT LALINE: Body Cosmetics. Soul Care. Laline began its journey in 1999 with one small boutique, founded by two female entrepreneurs, who dreamed about holistically connecting the body and soul through beauty care. Today, it brings its wholesome magic and unparalleled quality for all senses to thousands of people through 180+ stores worldwide.**

**Our Vision**

Don’t believe in perfection. Believe in perfect moments.

Little pleasures create great moments.

Happiness is not a goal; it is a state of mind.

Your body is the temple of your spirit.

Be yourself. It’s the perfect way to be unique.

The best way to cheer yourself up, is to cheer someone else.

The greatest pleasures are the ones you create for yourself.

**THE TASK**:Support Laline Canada’s Operations with a consumer centric approach. **With a focus on Operating Retail**- find ways to increase efficiency of retail locations, support retail growth projects, and continually focus on improving the operations of the brand.

Work directly with Laline Canada’s General Manager to support programs and initiatives (as required) for stores and field leadership which support our ongoing business priorities.

**JOB DESCRIPTION**:
**Operational Process & Planning**
- Drive retail calendar planning ensuring cross-functional teams are delivering critical tasks on time
- Ensure plans are communicated across the business ensuring all key team members are informed
- Key point of contact / outreach to key global functions and vendors to support ongoing business needs
- Support Commercial planning with review and analysis of incoming product, costs and pricingSupport Commercial Planning with retail inventory, deliveries and allocation

**Retail Support**
- Home office point of contact for retail leaders, including customer support
- Support retail sales and performance reporting - ongoing review of Retail performance, wages and incentives.Partner with district/area manager to support and execute key retail store initiatives, including process improvements, merchandising, key processes, product flow, peak season planning, maintenance, retail operational goods, etc.

**Business Development & Special Projects**
- Process owner for future Laline Canada retail stores, including events.
- Primary contact for Laline VIP programProject management and leadership for third party / retail channel growth projects

**REQUIRED SKILLS / EXPERIENCE**:

- Retail field experience - in a leadership role - in Canada
- Demonstrated ability to achieve business results
- Clear understanding of commercial KPIs, scheduling & wages management.
- Project management experience - has led key retail projects
- Ability to partner with others. Strong communication & intrapersonal skills
- Ability to manage complex operations and analytics, and drive end to end process.
- Ability to work well with a variety of levels and functions within the organizationEntrepreneurial spirit, growth mindset, and hands-on approach.

We thank all applicants for your interest in this exciting opportunity, however, only qualified applicants will be contacted