Transformation Specialist

**Location**:Grand River Regional Cancer Centre

**Work Type: Temporary Full Time Transformation Specialist - until May 2026**

Home to seven regional programs and comprehensive health-care services, Waterloo Regional Health Network (WRHN, pronounced wren) is committed to meeting the current and emerging needs in Waterloo-Wellington and beyond.

WRHN is redefining the health-care experience through collaboration and innovation, addressing barriers to access, advancing care delivery, and setting new standards in compassionate, empowered community-driven health care.

At WRHN, every patient is at the centre of everything we do as we strive to improve lives, inspire healing, and build healthier, stronger communities. By listening to patients and partners, we strive to connect communities to the right care, at the right place, and at the right time.

**Please Note**:New employees must provide documentation/proof of COVID-19 vaccination status, a 2-step TB test, as well as proof of immunity to measles, mumps, rubella, and varicella (chickenpox) prior to their start date at Waterloo Regional Health Network (WRHN). New Employees will require clearance from Employee Health, Safety and Wellness before they are able to begin any position within WRHN.

**Position Summary**:
WRHN has embarked on a clinical transformation that will change the way we engage with our patients and how we work with one another across the Oncology program. This position functions to support the build and implementation of the Regional PowerChart Oncology by acting as a key change agent within clinical/services/administrative departments and regional hospitals to execute on process re-design, end-user education and adoption. The Regional PowerChart Oncology project encompasses the build, test and implementation of all supporting non-chemotherapy power plans and chemotherapy regimens (including associated documentation and integrated workflows) to support the organization’s Oncology program.

The Transformation Specialist will function as a bridge between the PowerChart Oncology project team, the Oncology Program and Regional L4 Hospitals, by working directly with stakeholders to successfully build inter-professional and inter-departmental relationships. The Transformation Specialist, in partnership with the project team, will provide leadership to successfully execute on noted project deliverables by driving clinical adoption of the PowerChart Oncology module and functionality to achieve benefits realization. This is a critical role within project, as the Transformation Specialist will function as a key liaison between clinical operations and other internal stakeholders.

**Responsibilities**:
Responsibilities include but are not limited to the following:

- Provides leadership to successfully build relationships between the project team and the specific clinical/administrative practice area
- Leads active inquiry to identify requirements to support workflows/configuration required in the Regional PowerChart Oncology module (module represents a key aspect of the HIS solution)
- Provides leadership to regional project working groups to document current workflow and support creation of new Cerner Power Chart oncology workflows
- Liaise with internal and external stakeholders as applicable
- Advocates for clinical/administrative requirements that support the strategic development of the associated HIS functionality
- Recommends clinical/administrative requirements, user preference and results of workflow analysis in software and technical development of the PowerChart Oncology Module (HIS)
- Collects information regarding HIS enhancements
- Reviews software functionality
- Analyzes and interprets clinical requirements and expected outcomes
- Produces clear recommendations that contribute to design decisions
- Conducts/coordinates user acceptance testing
- Works with developer/configuration/build resources (both internal and external) to manage deliverables
- Supports implementation of software into production
- Promotes awareness of HIS by using targeted communication techniques in accordance with the stakeholder engagement/communication plans
- Works within the milieu of the clinical program/administrative department
- Supports change management within the clinical program as applicable (to be reviewed with lead TS and Project Manager)
- Assists with the coordination of stakeholder communications, content creation and audience analysis
- Recognizes, manages, escalates and mitigates risk
- Creates mechanisms for staff to identify operational efficiencies and quality improvement
- Identifies improvement needs
- Contributes to the design, execution, and evaluation of educational supports
- Contributes to the training and education requirements for user adoption and sustainability
- Applies principles of adult learning, coaching and mentorship
- Conducts classroom training (if applicable and planned accordingly with project management)

**Position