Assistants Coordinator

**Position**: Assistants Coordinator

**Positions to be filled**: 1

**Responsible To**:Community Leader

**Start date**: As soon as possible

**Hourly rate**: $30-$36 commensurate with experience and based on L’Arche Canada compensation policy

**Location**:Ottawa - Nepean Area

**Duration**:Permanent, full-time

**Position Summary**:**

The Assistant Coordinator is a member of the community leadership team, or collaborating with the HR Coordinator in recruitment, hiring, on-boarding and on-going development of all assistants/employees and volunteers. The Assistants Coordinator reports to the Community Leader. The Assistant Coordinator works in partnership with house & program leaders to ensure the training, development, formation and support of Assistants so that the Identity and Mission of L’Arche, the Leadership Model, policies and government standards in the homes and programs are well integrated. The Assistants Coordinator directly trains and supports the growth of assistants to work with house/program leaders and teammates to create homes/programs that embrace the core values of L’Arche, thus resulting in high quality care for individuals with developmental disabilities.

**Major Duties and Responsibilities**:
**1. Recruitment and onboarding**:

- Collaborating with the HR Coordinator for the recruitment and selection of Assistants/personnel, including: screening, interviewing, contract preparation, creating welcome packages

**2. Policies and procedures**:

- As a member of the Policy Committee, will ensure the policies, procedures and guidelines are implemented, signed off and adhered to.
- Work in collaboration with L’Arche Canada to implement policies and procedures

**3. Scheduling and pay**:

- Manage and record all personnel vacation request and leave of absence information
- Works in collaboration with HR Coordinator in processing payroll

**4. Training and performance review**:

- Ensures assistants know how to do their role well and are trained in a timely fashion.
- Ensures all incoming employees, assistants and volunteers are welcomed and well connected into home/program; teaches them to create warm, welcoming, and comfortable, home, program and/or office environments.
- Monitors and ensure that annual reviews are undertaken, completed and filed in accordance with the designed timelines

**5. Create a culture of collaboration and result conflict**
- Encourages, teaches and supports assistants to plan, participate in and lead meaningful celebrations and to understand and maintain traditions in the home/program.
- Monitors dynamics between assistants and provides support and resources to manage conflict and healthy communication.
- Is an effective team member, and collaborates with other Assistant Coordinators in Canada to share best-practices.
- Supports L’Arche Ottawa across regionally. Is knowledgeable on initiatives at the regional, national and international levels and shares this knowledge with the homes.
- Seeks out opportunities for personal growth. Models life sharing and the values of L’Arche for others.
- Coordinates with leadership team and house and program leaders to set schedules, training times, and support resources as necessary.

**Qualifications, Skills Needed and Position Requirements**:

- Relevant work experience or equivalent L’Arche experience in another community.
- Post-secondary degree or certificate; knowledge, related experience and/or training in HR practices
- Fluent or work in progress spoken and written English and French.
- Familiar with the provincial and federal regulations regarding Residential support services and labour relations, for example the Employment Standards Act.
- Clear police check including vulnerable sector screening
- Ability to admit mistakes and learn; asks for and accept help when needed
- Ability to be flexible and manage the stress of multi-faceted responsibilities and supervision
- Can remain calm, and focused in times of uncertainty and crisis, and can give clear directions.
- Works collaboratively, models and promotes conflict resolution, and is appreciative of others’ efforts.
- Is organized and able to set priorities and follow-through on commitments in a timely fashion
- Excellent verbal and written communication skills.
- Good administrative skills, organized and demonstrates time management skills
- Ability to problem solve, assist in reaching solutions and obtaining necessary resources
- Valid driver’s license, and excellent driving record.
- Knowledge of computer software, including Microsoft Office suite: Human Resource software and payroll systems, databases.

**Working Conditions and Physical environment**:

- Will need to work in an office environment with a number of other people, sometimes sharing equipment and space, with possibility to work remotely occasionally.
- Will need to lead and participate in several meetings, both group and individual.
- Is expected to participate in meals in the homes/programs and occasio