Quality Technician

**QUALITY TECHNICIAN**

**WHO WE ARE**

As one of Manitoba's fastest growing companies, Smartrend Manufacturing Group (SMG), Inc. through our various divisions, is increasing safety in the school bus industry and reducing emissions in the electric vehicle charge systems arena. We work on exciting, patented, innovative technology that impacts our environment. What has remained constant throughout this compelling history of growth is our dedication to our customers, our team members, and to the values on which we built SMG:

- **People** - our team is what makes us special
- ** Passion** - from our hearts and minds, demonstrated through our actions
- ** Priority** - we put the customer first, everyday, in everything we do
- ** Partnership** - with each other, our customers, and our suppliers

We offer a competitive benefits package in an environment that is supportive, respectful, and fun Join an innovative, growing, and diverse organization where your voice matters.

**THE POSITION**

The **_Quality Technician_** is a methodical, detailed oriented, and creative professional responsible for executing on daily quality related tasks to maintain high standards and will support process improvements in manufacturing operations.

**HOW YOU WILL BE MAKING AN IMPACT**
- Perform inspections of incoming materials, in-process production, and finished products to ensure compliance with quality standards.
- Use precision measuring tools such as calipers, micrometers, and coordinate measuring machines (CMM).
- Prepare and review quality documentation, including non-conformance reports (NCR), first article inspections (FAI), and Certificates of Conformance (CoC).
- Support calibration and maintenance of inspection equipment to ensure measurement accuracy.
- Identify non-conforming products or processes and report issues to relevant team.
- Assist in root cause analysis and implementation of corrective and preventive actions (CAPA).
- Assist in the preparation and submission of quality documentation, such as PPAP, Control Plans, and FMEA.
- Monitor and analyze statistical process control (SPC) data to ensure consistent product quality.
- Investigate non-conforming products and assist in developing corrective and preventive actions.
- Conduct and support internal audits to maintain ISO 9001 and IATF 16949 certifications.
- Collaborate with suppliers to evaluate and resolve quality issues.
- Track and report on quality performance indicators, including defect rates and customer complaints.
- Support customer complaint resolution by participating in root cause analysis and implementing 8D reports.
- Provide technical support to the production team to address quality-related issues on the shop floor.

**WHAT SKILLS AND EXPERIENCE YOU REQUIRE**
- Education: BSc Degree in Mechanical Engineering or Mechanical Engineering Technology Certificate.
- Minimum 5 years of related quality experience.
- General familiarity of Geometric Dimensioning & Tolerancing (GD&T) is an asset.
- Strong understanding of quality systems, standards, and methods (e.g., ISO 9001, SPC, FMEA, PPAP).
- Extensive background in manufacturing processes and practices.
- Experience in manufacturing processes for electronics, mechanical, and electro-mechanical assemblies.
- Familiarity with Lean and Six Sigma process improvement is considered an asset
- Computer knowledge and skills with Microsoft Word, Excel, PowerPoint, and Solid Works or similar CAD software.
- General knowledge of various materials and properties used in processes such as plastics, metal fabrication, rubber, castings, stampings, etc.
- Work well under pressure and under tight timelines.
- High level of organizational skills, detail oriented, and analytical.
- Ability to work independently and in a team environment.
- An energetic, diligent work ethic and able to work with little supervision.

**THE BENEFITS OF BEING PART OF OUR TEAM**

Share with us your passion and drive towards your career objectives, and we will provide an environment where your valuable contributions are rewarded and celebrated with professional growth and job satisfaction. We offer an attractive benefits package for our team members including:

- Group insurance plan with health spending account
- Paid Vacation
- Company paid shutdown from Christmas to New Years
- Matching RRSP program
- We would like to thank all applicants who apply, however, only those selected for an interview will be contacted._