Sales Support Associate

3 days ago

SaintLaurent, Canada MKRAK Management Full time

**Company**: MKRAK Management Inc.
**Location**: St. Laurent, QC
**Position Type**:Full-Time**

**About Us**:
MKRAK Management Inc. is a respected name in the golf industry, providing high-quality products and outstanding service to golfers and retailers across Canada. We pride ourselves on our commitment to quality, innovation, and a customer-first approach.

**Position Summary**:
We are looking for a detail-oriented, dependable **Clerical Administrative Assistant** to join our team in St. Laurent. In this **full-time** role, you will support our customer service and repairs operations, assist with product management including SKU creation, and help ensure our daily office functions run smoothly — all while helping us deliver an excellent experience for our golf customers.

**What You’ll Do**:

- Provide daily administrative support to the customer service team — respond to basic inquiries, process orders, and coordinate service requests.
- Track **motorized golf trolley** repairs, warranties, and service statuses; maintain accurate records and keep customers informed.
- Create and maintain accurate product SKUs in our inventory system to ensure our product information is always up to date.
- Perform data entry, organize and file records related to sales, service, and inventory.
- Prepare routine reports, spreadsheets, and internal documentation as needed.
- Coordinate with suppliers, repair centers, and logistics partners to support smooth operations.
- Handle general office duties: answer phones, sort mail, order supplies, and assist where needed.
- Support other departments with clerical tasks as assigned.

**What You’ll Bring**:

- High school diploma or equivalent; additional admin training or experience in the golf or sporting goods industry is a plus.
- 1-2 years of clerical or administrative experience, ideally in retail, sporting goods, or customer service.
- Strong organizational skills and excellent attention to detail.
- Good written and verbal communication skills.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Experience with inventory or ERP systems is an asset — **knowledge of Microsoft Business Central is a plus**
- Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
- Positive attitude and a commitment to teamwork and great customer service.
- An interest in golf is an added bonus

**Why MKRAK Management Inc.?**
- Supportive, team-focused environment
- Opportunities to grow within the golf industry
- _**Competitive salary**: _$42,000-$50,000 CAD/year, commensurate with experience_
- **Wellness benefits** to support your health and well-being
- Be part of a company that values quality, innovation, and great relationships

Pay: $42,000.00-$50,000.00 per year

**Benefits**:

- Casual dress
- Flexible schedule
- On-site parking

Ability to commute/relocate:

- Saint-Laurent, QC: reliably commute or plan to relocate before starting work (required)

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- French (required)

Work Location: In person

Expected start date: 2025-09-01

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