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Housing Support Worker

2 weeks ago

Prince Albert, Canada YWCA Prince Albert Inc. Full time

**Job Type**:Casual

**Reports to**:Kindred Spirit Manager

**About the YWCA**:YWCA Prince Albert is a friendly and rewarding place to work. There are many opportunities for advancement for hard-working, positive, team-oriented people.

**Responsibilities**:Housing Support Workers are members of the Kindred Spirit team and work together to provide housing support for clients in a flexible, compassionate, and responsible manner.

**Qualifications**:

- Experience in human services, supported housing, or with persons with disabilities/addictions;
- Knowledge and understanding of Aboriginal culture;
- Must pass criminal record check and vulnerable sector check;
- Driver's License;
- Reliable Transportation;
- Excellent Communication Skills (written & verbal);
- Computer Skills;
- Ability to work independently as well as a team;
- Excellent time management skills;
**Remuneration**:$22.62 per hour.

**Duties**:

- Be available to respond to client needs and requests where reasonable in a friendly and courteous manner;
- Ensure property security alarms and cameras are on and functional;
- Assist Program Staff when requested, to ensure the safety of staff and residents;
- Responsible for maintaining clear and concise logs of all unusual occurrences or suspicious activities;
- Respond to accidents, contact EMS, or administer first aid/CPR as required;
- Be available for community members for mentorship and consultations;
- Assist community members, guests, and employees during emergency situations;
- Be aware of emergency procedures in the event of the need for building evacuations;
- Notify appropriate individuals (on-call staff, Supervisor, Manager) and/or Authorities in the event of accidents, attacks, or other critical incidents;
- Maintain written and computerized records, compile reports, and complete other program documents (including case notes, statistics, letters, etc.);
- Transport clients in accordance with established client transportation policies/protocols;
- Provide culturally sensitive outreach, case management, and other needed services to clients;
- Provide individually tailored services to each client, e.g., housing placement, independent living skills, appointment escorts, home visits, and family counseling;
- Aid clients in their homes and in the community to allow them to participate safely and as independently as possible with dignity and respect;
- Assist with building cleanliness and safety
- escorting any unwelcome persons from the property when safe to do so, responding to incidents as needed, and awareness of emergency procedures;
- Respond and notify appropriate individuals (on-call staff, Supervisor, Manager) and/or Authorities in the event of accidents, attacks, or other critical incidents and ensure critical incident reports are completed;
- Must have knowledge and understanding of First Nation and Métis cultures; Must work respectfully within a diverse environment and respect confidentiality;
- Hourly checks of client apartments and support the families’ needs according to their individual case plans;
- Meal preparation as required;
- Participate in/plan evening social and cultural events with clients;
- Participate in training offered through the organization;
- Must follow safety and security policies at all times;
- Maintain client confidentiality at all times;
- Debrief with shift rotation;
- Incident Report Writing;
- All other duties & responsibilities as deemed necessary by management;
**Probation**:All YWCA Prince Albert positions contain a three-month probation period.