Support Staff

**2025 Seasonal Opportunity**This role is specifically for the 2025 Season at White Squirrel Golf Club, with start dates available between April and June 2025.

Are you a University/College Student or Cottager who already has local accommodations for the summer and is looking to secure a spring/summer position? We're excited to offer **Virtual interviews** to make the hiring process more convenient.

**JOB DESCRIPTION: SUPPORT STAFF - FRONT OF HOUSE**

**Job Title**: Support Staff - Front of House
**Department**:Restaurant - Front of House
**Department Head**:Director, Food & Beverage

**Job Summary**:The role of a Support Staff
- Front of House worker encompasses a dynamic combination of hosting and food running responsibilities, contributing to the seamless operation of the dining experience. This versatile position involves creating a welcoming atmosphere, managing seating arrangements, and assisting in the efficient delivery of food orders. Restaurant Support Staff play a vital role in ensuring a positive customer experience through their attention to detail, effective communication, and teamwork in a bustling restaurant setting.

**Responsibilities**:
Guest Service:

- Greet guests warmly and guide them to their assigned tables
- Manage the reservation system and organize waitlists
- Answer phone calls, provide information, and assist with reservations
- Maintain a positive, friendly demeanor with guests at all times
- Receive and process takeout orders

Table Service
- Deliver food from the kitchen to guest tables in a timely and organized manner
- Ensure the presentation and accuracy of all food orders before delivering to guests
- Assist servers by ensuring guests have everything they need during their meal
- Communicate with the kitchen to ensure food orders are completed and accurate

Table Maintenance:

- Clear dirty dishes, glassware, and silverware from tables promptly
- Reset tables for the next guests, ensuring they are clean and fully prepared
- Assist with maintaining cleanliness in the dining area, including floors and high-traffic spaces
- Refill water glasses, provide additional utensils, and support the servers in other ways

Team Collaboration:

- Work collaboratively with other team members to ensure efficient service
- Communicate effectively with kitchen, bar staff and management regarding guest orders or special requests

Compliance & Safety:

- Take on additional duties as assigned by the Director, Food & Beverage
- Maintain a clean, safe work environment by adhering to health and safety standards

**Qualifications & Skills**:

- Previous experience in a hospitality or customer service role an asset.
- Familiarity with iPad POS systems or ability to learn quickly
- Strong communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
- Attention to detail and commitment to maintaining high standards of cleanliness
- Positive attitude and strong work ethic

**Certifications Required**:

- None

**Physical Demands**:

- Standing for long periods
- Walking for long periods of time
- Lifting up to 50 lbs - Handling food trays, buss bins
- Using stairs or ladders
- Reaching, bending, and repetitive motions
- Working outdoors in most weather conditions
- Exposure to hot or cold environments

**Hours**:

- Restaurant Guest Hours are: 11:00 am to 9:00 pm
- Support Staff hours can range from: 10:00 am to 11:00 pm
- Days, Evenings, Weekends, Holidays

**Job Types**: Part-time, Seasonal
Contract length: 2-6 months

Pay: $16.20-$17.20 per hour

Expected hours: 15 - 30 per week

Additional pay:

- Overtime pay
- Tips

**Benefits**:

- Company events
- On-site parking
- Store discount

Schedule:

- 10 hour shift
- 4 hour shift
- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed
- Weekends only

Ability to commute/relocate:

- Zurich, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 2025-02-07