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IT Systems Analyst, Raid

2 weeks ago

Victoria, Canada Royal Roads University Full time

Job Requirements
- Degree or diploma in Computer Science or related field - a combination of experience and education will be considered
- 2+ years’ experience as an Application Administrator and/or Systems Analyst
- Proficiency in endpoint management tools such as Microsoft SCCM, Microsoft Intune, Addigy and virtualization technologies
- Knowledge of Active Directory Group Policy Object Management, Domains and Organizational Units
- Experience with Microsoft Active Directory and Entra ID identity and access solutions
- Experience with Powershell scripting and automation solutions
- Familiarity with reporting architecture strategies and development
- Strong analytical and critical thinking skills
- Advanced problem solving and time management skills
- Excellent communication and interpersonal skills and a strong customer service orientation
- Ability to communicate complex and technical information to others in plain language
- Ability to prioritize, multi-task and work as a member of a team and independently
- Flexible and comfortable working in a fast paced and changing environment with shifting priorities

Preferred Requirements:

- Experience supporting and troubleshooting endpoint devices hardware
- Knowledge of ITIL/ITSM processes
- Familiarity with Agile frameworks and project management methodologies
- Knowledge of trends in Higher Educational technologies and support
- Additional Information
- This is a regular, full-time position working 37.5 hours per week. This position has been evaluated at MPT-B with a salary range of $69,908 (minimum) to $82,147 (midpoint) to $94,387 (maximum) per annum. Employment offers will normally be made between the minimum and midpoint of the range and are determined by knowledge, experience and internal equity. The University is pleased to offer a comprehensive benefit package. Royal Roads University is strongly committed to fostering diversity within our community. We welcome those who would contribute to the further diversification of our faculty and staff including, but not limited to, women, visible minorities, Indigenous people, persons with disabilities and persons of any sexual orientation or gender identity.